N-able N-sight Remote Monitoring & Management vs Pulseway comparison

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Executive Summary

We performed a comparison between N-able N-sight Remote Monitoring & Management and Pulseway based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed N-able N-sight Remote Monitoring & Management vs. Pulseway Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like that this solution is in real-time, it gives us real-time monitoring.""The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions.""I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful.""I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.""The integrated backup and the scripting are good.""The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.""Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.""The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

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"The setup is simple.""We like the patching of the window updates in the client's systems. You can automatically do updates with a single click.""The solution has great workflow and server modules.""It gives you remote control and has a mobile app.""It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

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Cons
"There are disconnection issues sometimes.""It would be great if the pricing model could be improved and the solution was more affordable.""We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand.""There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""The patch management of the solution could improve.""The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports.""The SentinelOne integration is not great.""Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."

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"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop.""GUI needs to be improved and the solution lacks a process for monitoring VOIP calls.""There are some bugs or glitches.""The solution does not allow you to make a script for just one customer.""They have good technical support but it's not excellent."

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Pricing and Cost Advice
  • "It's expensive and out of our budget."
  • "We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
  • "There is a license required for this solution."
  • "I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
  • "Out clients pay monthly for the license of N-able Remote Monitoring & Management."
  • "As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."
  • "The product is fairly priced."
  • "The solution is not very expensive."
  • More N-able N-sight Remote Monitoring & Management Pricing and Cost Advice →

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    772,649 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for monitoring initially. We monitor all the computers' updates and specs. We also use… more »
    Top Answer:The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
    Top Answer:It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues.
    Top Answer:I use the product to monitor some servers and desktop PCs on my internal network. Mainly, I use it to get notified of certain events, like a server being offline, or a certain service being stopped… more »
    Top Answer:It's a good solution for monitoring servers/computers/networks from your mobile device. However, the lack of a desktop monitoring/management app may be less than ideal for many situations.
    Ranking
    Views
    1,333
    Comparisons
    876
    Reviews
    5
    Average Words per Review
    944
    Rating
    8.2
    Views
    157
    Comparisons
    120
    Reviews
    4
    Average Words per Review
    690
    Rating
    8.8
    Comparisons
    Also Known As
    N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
    Learn More
    N-able
    Video Not Available
    Overview

    RMM software designed for next-level protection

    Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

    Patch Microsoft and more

    Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

    Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

    Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

    Some of Pulseway’s benefits and features include:

    • Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.
    • Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.
    • Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.
    • Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.
    • Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.
    • Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.
    • Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.
    • Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.
    • Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.
    • Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.
    • CRM: Get the information and resources you need to focus on your customers and increase opportunities.
    • Project management: Receive real-time project status with details on resource usage and tasks.
    • Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.
    • Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.
    • Integrations: Integrate with leading solutions, including:
      • Pulseway PSA
      • ConnectWise Manage
      • Autotask
      • Zendesk
      • Slack
      • IT Glue
      • Kasepersky
      • Bitdefender
      • WarrantyMaster

    Sample Customers
    NetSys Network Systems
    Dell, Canon, Siemens, Harvard University, Northwestern University
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider10%
    Manufacturing Company8%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider9%
    Manufacturing Company9%
    Real Estate/Law Firm8%
    Company Size
    REVIEWERS
    Small Business85%
    Midsize Enterprise8%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise21%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    Buyer's Guide
    N-able N-sight Remote Monitoring & Management vs. Pulseway
    May 2024
    Find out what your peers are saying about N-able N-sight Remote Monitoring & Management vs. Pulseway and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    N-able N-sight Remote Monitoring & Management is ranked 5th in Remote Monitoring and Management (RMM) with 13 reviews while Pulseway is ranked 13th in Remote Monitoring and Management (RMM) with 6 reviews. N-able N-sight Remote Monitoring & Management is rated 8.2, while Pulseway is rated 8.6. The top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, ConnectWise RMM, NinjaOne and PRTG Network Monitor, whereas Pulseway is most compared with Zabbix, Kaseya VSA, PRTG Network Monitor and Microsoft Configuration Manager. See our N-able N-sight Remote Monitoring & Management vs. Pulseway report.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.