We compared Nagios XI and PRTG Network Monitor across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. PRTG Network Monitor customers like its user-centric approach, straightforward reporting, and customizability.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. PRTG Network Monitor could improve its performance and resource efficiency. Other pain points include usability and cross-platform compatibility.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. PRTG Network Monitor received mixed reviews for its customer service. Some users commended the support team’s prompt service, while others reported slow response times and noted the lack of remote session support.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. PRTG Network Monitor’s setup isn’t considered to be overly complex. Deployment times may vary depending on the environment's complexity and device count.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. PRTG Network Monitor is deemed reasonably priced and cheaper than its competitors.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Users said that PRTG Network Monitor has proven to save time and money through automation and proactive support.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. PRTG Network Monitor is regarded as a simple, user-friendly, and cost-effective solution, but users would like to see improvements in performance, documentation, integration, and technical support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"The installation is no problem. I've installed Nagios several times."
"The solution has a lot of plugins and scripts integrated with it."
"I can monitor a phone on a desk to very big servers of any company."
"I can monitor a software made in-house to software of bigger companies."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"An excellent solution that is easy and intuitive to implement."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"Ability to create a dashboard inside software monitoring."
"Technical support has been very helpful so far."
"The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime."
"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for."
"We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us."
"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."
"The Wi-Fi side needs improvement."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"Technical support is an area that needs improvement. It is not available 24/7."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The reporting structure could be more streamlined."
"Open-source software is usually not user-friendly."
"It can be quite difficult to know which drivers and agents to use when setting up."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"
"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."
"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."
Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Nagios XI is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Nagios XI is most compared with Nagios Core, Zabbix, Wireshark, Icinga and SCOM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, ManageEngine OpManager and Fortinet FortiSIEM. See our Nagios XI vs. PRTG Network Monitor report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I have been given a project at work to compare PRTG and observer , is the any one with that kind of information , I need to prepare the document in a weeks time for system users . can you please assist if you have any kind of information .
thanks
Hi,
I've no experience with PRTG, but you can find that on their site:
www.paessler.com
I used to practice some time ago Nagios, on Linux boxes with web Logic, and
it adapted well to our needs.
I'm no longer experimenting with supervision tools as i switched to backup and
storage.
Regards
E.Boutang
PRTG is a network monitoring tool that uses SNMP protocol. You can configure weblogic server to use SNMP protocol to communicate with PRTG using agents.
The same thing for Oracle ESB, by enabling SNMP traps in the Oracle Servcie bus.
I think your business requirement as well as budget, will determine which
monitoring tool you can use.
I think all network monitoring tools, using SNMP traps, can do the job. Any SW or applications can build an SNMP traps to communicate with the monitoring tool.
You can consult Oracle's manuals for more details.
I hope this will be helpful.
All the best,
Ashraf Galal