We performed a comparison between NinjaOne and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The installation is easy, it only took two minutes."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"NinjaOne's best feature is its monitoring."
"Good at managing updates and for remote support."
"The most important aspect of this tool is the security it provides our company."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The most valuable feature we have found currently is probably patch management."
"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"The initial setup, while not simple, is easier than other products."
"It's a flexible solution."
"The most valuable feature is service assurance."
"Setup was straightforward. Initial deployment took two or three months."
"Zabbix is an excellent performance monitoring tool."
"The Wi-Fi side needs improvement."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"NinjaOne's pricing and user interface needs improvement."
"I want NinjaOne to improve the reports."
"The NinjaOne distribution server is highly dependent on an active directory."
"Lacks sufficient integrations with other PSAs."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The ticketing system in NinjaOne is not the best."
"I would like to see more scripts for PowerShell commands."
"When we have a problem, we have to do a lot of research to solve it."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"The server monitoring could be better."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"The stability could be better."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
NinjaOne is ranked 29th in Network Monitoring Software with 14 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. NinjaOne is rated 8.0, while Zabbix is rated 8.2. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and Comodo RMM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our NinjaOne vs. Zabbix report.
See our list of best Network Monitoring Software vendors.
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