We performed a comparison between Omada Identity and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"I appreciate all the support we receive from Omada."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The administrative features and SoD are valuable."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"Word mining and risk campaigns are the most valuable features of this solution."
"Governance."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"Automated provisioning removes manual labor and manual provisioning."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It is easy to use, and does not requires an extensive programming or development background."
"It offers a nice price. It's mid-range."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"The user interface should have a more flexible design, where you can change it to your requirement."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The product's technical support could be better."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"Symantec is only on-premises, not on the cloud."
"I find the API boring. I also faced issues while integrating with CA SSO."
"The product works slowly while accessing cloud-native solutions."
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Omada Identity is ranked 4th in Identity Management (IM) with 46 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Omada Identity is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Omada Identity is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, One Identity Manager and SAP Identity Management, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and Microsoft Identity Manager. See our Omada Identity vs. Symantec Identity Governance and Administration report.
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