We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With an Octane project, we have our automation, our requirements, our tests, our pipeline into build-and-deploy, and the ability to identify problem areas. It makes things quicker because it's more along the lines of an automated process."
"It is a very stable tool. The tool has been in the industry for so many years. Stability-wise, I rate the solution a nine out of ten."
"An improvement on previous versions because it comes as preconfigured as possible."
"The feature I found most valuable in Micro Focus ALM Octane is its ability to integrate with the CI/CD stack."
"Octane works well with the Jira portfolio to track the project with two methods: Agile and Waterfall. We can track all the testing in Waterfall or Agile and synchronize it with Agile tools."
"There are a lot of predefined reports. We can attach additional reports for users, like who worked on what defect and when, as well as what is the status of the release compared to the previous release. It is really endless. All the data is really linked together. Then, if all the data is linked together, there is an option to prepare reports out of it. We are very impressed with its reporting capabilities."
"The most valuable feature of Micro Focus ALM Octane is the reports. We are able to do customization."
"It’s easy to set up."
"Stable and scalable solution."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The product is quite convenient and user-friendly."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The performance is good."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"Because JIRA is a leading tool for both development and requirements management - everybody is using JIRA - I'm pretty there will be a use case where people are trying to connect between ALM Octane and JIRA. The back-end configuration of the synchronization with JIRA could be simplified. The architecture is really complicated. We required a lot of machines to build the cluster and the configuration was not really clearly described within the documentation. This may have something to do with the fact that the software is pretty new."
"When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution"
"It would help us if ALM Octane got FedRAMP-certified, so our government departments could use the cloud solution. That way our external consultants could access it. We've created a URL to get to it, but if it were FedRAMP-certified and service and had support in the continental United States, that would be better."
"The cluster architecture that we implemented was server to server communication: Octane application to Elasticsearch and Elasticsearch to another Elasticsearch service. Recently, we found this is a security gap. The Octane application is interacting with Elasticsearch server, but that was missing from the requirements and prerequisites in the setup. The Micro Focus team has not given advice on how to implement authentication-based communication between Octane to Elasticsearch, and we found it as a gap later, then our security team asked us to fix that gap. So, there was a lot of time spent on rework."
"The limitation of Octane is that we can't do a release outside of the sprint. We can only plan the release in the sprint. With Agile and JIRA tools, we can plan the release outside the sprint and do a global release of all the projects from the sprint."
"Currently, Micro Focus ALM Octane is considered an old-world tool in the industry and lacks the perception of being a new-age tool among its customers."
"The product's requirements management feature needs enhancement in terms of functionality."
"They don't support all IDEs yet. We have Visual Studio code, which is not supported, and loved by our developers. This integration is missing. We also had to do our own in-house integration with the Confluence. That is also something that they could add."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The solution needs a few things in terms of resource management."
"The cost could be improved. The solution is quite pricey."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"Dashboard interface is limited functionally and not very user friendly"
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"I would like to see some artificial intelligence incorporated into the management functions."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
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OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
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