We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The stability is very good."
"OpenText Documentum has improved availability and performance in our organization."
"We like Documentum for its capacity and reliability."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"It's a very good solution."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"Scalability is great. We can extend areas horizontally and vertically."
"We can configure the solution with any industry's products per customer requirements."
"The tool's most valuable features are document storage, security, and compliance."
"Most of our customers are very fond of the upgraded smart user interface."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The vertical application could be improved."
"It's difficult to manage and customize Documentum."
"The user interface can be improved."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"OpenText Documentum needs to improve its support."
"OpenText Documentum's user interface could be improved a little bit."
"The user interface can be a bit more intuitive."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"The solution needs to improve the user interface."
"The solution's performance, stability, and consistency could be improved."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"User interface needs improvement (at least in the version we are using, desktop client)."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Hyland OnBase, OpenText Content Manager and Alfresco. See our OpenText Documentum vs. OpenText Extended ECM report.
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