OpenText Intelligent Capture vs UiPath Document Understanding comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Intelligent Capture and UiPath Document Understanding based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Intelligent Capture vs. UiPath Document Understanding Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them.""The automated version of the vendor invoice management is great.""The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.""We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users.""Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate.""The solution is very powerful because it allows for custom scripting."

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"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit.""Machine learning is the most valuable feature of UiPath Document Understanding.""The taxonomy and Validation Station are among the most helpful features for us. If anything is extracted incorrectly, we can manually extract it there.""We can integrate document understanding with other systems and applications.""I believe the most valuable feature is the prebuilt algorithm for extracting information from foreign invoices.""We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft.""AI Center is helpful for creating data sets. Machine learning helps with some extraction. The ML extractor gives good results after training.""The most valuable feature in UiPath Document Understanding is the identification of the fields column in the PDF documents."

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Cons
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents""The setup is medium complexity.""The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones.""We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up.""It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement.""Knowledge of .NET is required to effectively use the solution or it can be complicated.""If something is handwritten and attached to an email, it doesn't capture the information correctly."

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"At times, the scanning functionality of the tool may fail to generate accurate output, resulting in the need for manual input.""The solution must localize the built-in features for supporting Arabic scripts so we do not rely on third-party tools.""UiPath Document Understanding has difficulty identifying handwritten documents, and there is room for improvement.""The machine learning model needs improvement, as we receive more and more unstructured documents from clients that require a lot of manual validation.""There is still room for enhancement in capturing line items from invoices.""The extraction can be better. ABBYY FlexiCapture has more capabilities than Document Understanding. It can also extract automatically without training, whereas with Document Understanding, we need to train everything.""The coding machine learning could be a little bit better.""It would be much easier if UiPath increased the count of pages. Currently, they are allowing one million pages for $10,000 per month. I would prefer to increase the page count or reduce the dollar count in terms of processing the documents. I would prefer $6,000 per month for processing 2 to 3 million pages per month. It will then be much easier for companies with a low budget to use this product."

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Pricing and Cost Advice
  • "Some customers say the solution can get costly because it requires licenses or enterprise packages."
  • "OpenText is an expensive solution."
  • More OpenText Intelligent Capture Pricing and Cost Advice →

  • "Document Understanding's price is quite high."
  • "For the licensing part, in our company, we initially started off with a monthly plan, but yearly plans are also there. Cost-wise, UiPath Document Understanding is good since it provides flexibility in its pricing."
  • "On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
  • "The pricing is reasonable."
  • "It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
  • "We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
  • "On a scale of one to ten with ten being the most expensive, I rate UiPath Document Understanding an eight on cost."
  • "Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
  • More UiPath Document Understanding Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
    Top Answer:The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to… more »
    Top Answer:It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted… more »
    Top Answer:The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
    Top Answer:The product is not very costly in itself. It is part of the normal license. The solution’s cost increases for machine learning or artificial intelligence because we have to go for UiPath Orchestrator… more »
    Top Answer:Sometimes, when the number of items is very large, the solution doesn't properly identify them. It's not 100% accurate, but it gives an 85% to 90% output. The solution doesn't work properly when too… more »
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    4
    Average Words per Review
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    8.3
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    8.1
    Comparisons
    Also Known As
    OpenText Captivas
    Learn More
    Overview

    OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

    Wouldn’t it be great if software robots could understand documents? To extract, interpret, and process data for you, even from PDFs, images, handwriting, and scans? UiPath Document Understanding helps your robots do just that. Delegate more of your digital paperwork with a boost from AI.

    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm16%
    Manufacturing Company12%
    Government8%
    REVIEWERS
    Computer Software Company39%
    Manufacturing Company17%
    Comms Service Provider9%
    Financial Services Firm4%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Healthcare Company7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    REVIEWERS
    Small Business40%
    Midsize Enterprise16%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    OpenText Intelligent Capture vs. UiPath Document Understanding
    May 2024
    Find out what your peers are saying about OpenText Intelligent Capture vs. UiPath Document Understanding and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    OpenText Intelligent Capture is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews while UiPath Document Understanding is ranked 2nd in Intelligent Document Processing (IDP) with 45 reviews. OpenText Intelligent Capture is rated 8.2, while UiPath Document Understanding is rated 8.2. The top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". On the other hand, the top reviewer of UiPath Document Understanding writes "Is easy to configure, user-friendly, and produces accurate results". OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, IBM Datacap, HyperScience and Hyland Brainware, whereas UiPath Document Understanding is most compared with ABBYY Vantage, Instabase, Tungsten TotalAgility, Nanonets and IQ Bot. See our OpenText Intelligent Capture vs. UiPath Document Understanding report.

    See our list of best Intelligent Document Processing (IDP) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.