We performed a comparison between OpenText Trading Grid and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, MuleSoft, IBM and others in Business-to-Business Middleware."The solution is easy to implement."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"Having the SEEBURGER consulting team perform the installation alleviates a lot of headaches and ensures a stable system."
"The solution is flexible when it comes to adding integrations. It is much easier to use than the other tools we have to move the files. Across the board, we can move files in a short amount of time compared to our other existing tools."
"It has enabled digital business processes. It's the connection between our ERP system and the rest of the company. We were able to automate processing invoices digitally like an inbound invoice and FastPay payments."
"The stability is world-class. It is as good as any of the other options out there. They have addressed hiccups quickly, professionally, and with an excellent response."
"Technical support needs to be better."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"I would've liked, from day one, to learn how to do my own mapping. That would have saved a lot of time and effort if that had been brought forward earlier. It's there, I just didn't know about it. Also, some tidier, easier-to-use interfaces would help."
"I would like there to be a feature that could handle the limited server."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
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OpenText Trading Grid is ranked 10th in Business-to-Business Middleware with 1 review while SEEBURGER Business Integration Suite is ranked 5th in Business-to-Business Middleware with 37 reviews. OpenText Trading Grid is rated 8.0, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of OpenText Trading Grid writes "Industry-leading, easy to implement, and has good mapping specification guidelines". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". OpenText Trading Grid is most compared with IBM Sterling B2B Integration Services, TrueCommerce EDI, SPS Commerce Fulfillment (EDI), SAP Cloud Platform and IBM Supply Chain Business Network, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Mule Anypoint Platform.
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