We performed a comparison between Oracle E-Business Suite and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."Financial and asset management features are valuable."
"The implementation of Oracle E-Business Suite is easy."
"The technical ability to run runtime APIs is great."
"Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"It's a scalable product."
"Very flexible in terms of configurations and it's capable of integrations."
"EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."
"I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise."
"You can capture all the contacts that relate to an account or business, including personal details."
"It is an open the platform with API integration with other systems. Salesforce, it is not a software. It is very famous and available. When you are creating leads, generating leads, opportunities, it is wonderful in the reports as well. Dashboards are amazing."
"It is a one-stop shop for running anything related to sales. You can do a lot of things."
"Salesforce helps up keep track of candidates."
"On the high level, it's all about managing the clients, managing the opportunities around those clients, managing the tasks, calls, activities, all those things."
"Our use case within the organization covers the entire cycle from lead generation, demand planning, and opportunities to realization and closure. For our clients, Salesforce is used more to plot the cycle from products to cash and lead to revenue. They mostly build offers and pricing quotations in the Salesforce environment through their field marketing agents."
"Salesforce Sales Cloud is very reliable and provides good stability and security."
"Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution."
"The implementation can take quite a bit of time."
"It's very dependent on integration with other products,."
"They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues."
"On-site cloud support is slow and unresponsive."
"Pricing is the biggest disadvantage of Oracle."
"Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
"In the next release, I would like to see more integration."
"Salesforce Sales Cloud is not as simple to use as Zoho. It requires some level of expertise before you can use it. However, you can easily learn how to use the solution as you go along."
"Salesforce Sales Cloud could improve by allowing some customization of the processes with coding to avoid the problem of memory. When we use only flows in the process, which can become large flows, they are more complicated to debug and also for maintenance. It's better to invoke some Apex classes to make the process better."
"The areas revolving around archiving and backup in Salesforce Sales Cloud are not as advanced as some of the other solutions in the market."
"The scalability could improve by a small amount."
"The solution's scalability has some limitations."
"Sometimes they refresh the production environment, which can be a bit of a challenge."
"The solution's design could be improved."
Oracle E-Business Suite is ranked 5th in ERP with 141 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 101 reviews. Oracle E-Business Suite is rated 7.8, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Oracle E-Business Suite is most compared with SAP S/4HANA, SAP ERP, Oracle HCM Cloud, NetSuite ERP and Microsoft Dynamics 365 Business Central, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, SAP ERP, IQVIA Orchestrated Customer Engagement and Vlocity.
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