We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc."
"Its user interface is good, and it is always working fine."
"Advanced routing (RIP, OSPF, BGP, PBR). It gives you a seamless and simple integration into a large network."
"Consolidated our network environment at all locations, but mainly at our datacenter."
"All of the features of Fortinet FortiGate are useful and the security protection is good."
"We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
"The most valuable features are simplicity, management, and that it's constantly evolving."
"The IPS is good. It protect my network from attackers."
"The key aspect of this solution that provides the most value is its next-gen capabilities, which represented a significant change for us."
"Palo Alto Networks NG Firewalls enable efficient application search, viewing, and configuration access across various services for different user groups within our company."
"We utilize advanced threat prevention features like web filtering and SSL decryption, which haven't caused any issues."
"I like all the threat alerts and WildFire. I also like scanning because everything that comes into our network via customers is scanned. We're an electric company, so every one of the bills is scanned and emailed in and out of our network."
"I love the Policy Optimizer feature. I am also completely happy with its stability."
"The WildFire reporting and Cortex XDR platform have huge infrastructures in the cloud that secures the network against threats. So, we have the potential on the system, specifically for users, where we take care of this since the user is the most dangerous. We get reports back from WildFire on a minute-by-minute basis, rather than a daily or weekly update like I used to with different AV vendors. These features can detect viruses and malware more quickly, which is super important."
"The best features of this solution are URL filtering and traffic visibility."
"The application IDs, application controls, URL filtering, visibility, monitoring, and reporting are the most valuable features."
"The solution is stable."
"The security is excellent."
"The protection is most valuable."
"After a proper implementation, the maintenance is very low."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The most valuable feature is the ability to drop packets."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Technical support is good but the response time could be faster."
"Its reporting can be improved. Sometimes, I don't get proper reports."
"The ease of use could be improved."
"The support costs and licensing are sometimes so expensive."
"The price of FortiGate should be reduced because there are some other leading products that are cheaper."
"The feedback that I have received is that the performance could be better, and the user experience is not as good compared to a previous solution we used. It could be more user-friendly. Of course, it still works fine for our operations."
"Application management can be improved."
"I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity."
"Palo Alto Networks NG Firewalls do not provide a unified platform that natively integrates all security capabilities."
"The stability, scalability for enterprise-level organizations, and technical documentation have room for improvement."
"I would like to see it provide us with intelligent information from the data that it captures, within the same cost."
"The user interface can be significantly simplified."
"Technical support is an area that could be improved."
"Personally, I feel that their dashboards for reporting and things like that need some improvement."
"As things are evolving, we want to make sure that Palo Alto is able to keep up with what is going on outside. They should continue to do more intelligence-related enhancements and integrate with some of the other security tools. We want to have a more intelligent toolset down the road."
"I think visibility can be improved."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"The price of the solution could be improved."
"In terms of user experience, it could be better."
"The tool should improve the predefined dictionaries."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.
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