Prisma Cloud is highlighted for its cost-effectiveness, security capabilities, and comprehensive features. Snyk is praised for its vulnerability detection capabilities. Both solutions could improve their user interface, Prisma Cloud users shared that documentation needs improvement, while Snyk could enhance its integration capabilities. The customer service for both products is highly rated.
The summary above is based on 150 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Snyk users. To access the review's full transcripts, download our report.
"The most valuable feature is the option to add custom queries using the RQL language that they supply so that we can customize the compliance frameworks to what we need to look for."
"The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else."
"Cloud security posture management is the preferred feature among other vendors."
"I was looking for a vulnerability scanner and I was looking for one place in which I could find everything. This tool not only does vulnerability scanning, but it also gives me an asset management tool."
"The visibility on alerts helps you investigate more easily and see details faster."
"Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them."
"The policies that come prepackaged in the tool have been very valuable to us. They're accurate and they provide good guidance as to why the policy was created, as well as how to remediate anything that violates the policy."
"CSPM is the most valuable feature."
"It has a nice dashboard where I can see all the vulnerabilities and risks that they provided. I can also see the category of any risk, such as medium, high, and low. They provide the input priority-wise. The team can target the highest one first, and then they can go to medium and low ones."
"Snyk performs software composition analysis (SCA) similar to other expensive tools."
"There are many valuable features. For example, the way the scanning feature works. The integration is cool because I can integrate it and I don't need to wait until the CACD, I can plug it in to our local ID, and there I can do the scanning. That is the part I like best."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The advantage of Snyk is that Snyk automatically creates a pull request for all the findings that match or are classified according to the policy that we create. So, once we review the PR within Snyk and we approve the PR, Snyk auto-fixes the issue, which is quite interesting and which isn't there in any other product out there. So, Snyk is a step ahead in this particular area."
"The most valuable features are their GitLab and JIRA integrations. The GitLab integration lets us pull projects in pretty easily, so that it's pretty minimal for developers to get it set up. Using the JIRA integration, it's also pretty easy to get the information that is generated, as a result of that GitLab integration, back to our teams in a non-intrusive way and in a workflow that we are already using."
"What is valuable about Snyk is its simplicity."
"It is easy for developers to use. The documentation is clear as well as the APIs are good and easily readable. It's a good solution overall."
"The area for improvement is less about the product and more about the upsell. If we've already agreed that we'd like your product x, y, or z, don't try to add fries to my burger. I don't need it."
"A better correlation between the multiple products Prisma Cloud contains would be crucial. It would reduce the time spent looking at reports and enable you to get all the actionable insights across products. I think that Palo Alto is working on it, but they need to work faster because it doesn't make sense to have all these products in a single pane of glass without any correlation between them."
"It can be too expensive for small companies."
"The visibility on the SIEM needs to be streamlined so we can get the data without any issues."
"Currently, custom reports are available, but I feel that those reports are targeting just the L1 or L2 engineers because they are very verbose. So, for every alert, there is a proper description, but as a security posture management portal, Prisma Cloud should give me a dashboard that I can present to my stakeholders, such as CSO, CRO, or CTO. It should be at a little bit higher level. They should definitely put effort into reporting because the reporting does not reflect the requirements of a dashboard for your stakeholders. There are a couple of things that are present on the portal, but we don't have the option to customize dashboards or widgets. There are a limited set of widgets, and those widgets don't add value from the perspective of a security team or any professional who is above L1 or L2 level. Because of this, the reach of Prisma Cloud in an organization or the access to Prisma Cloud will be limited only to L1 and L2 engineers. This is something that their development team should look into."
"Prisma Cloud lags behind in terms of security automation capabilities."
"The first time I looked at Prisma Cloud, it took me a while to understand how to implement the integration or how to enable features by using the interface for integration. That portion can probably be improved."
"It would be nice Prisma Cloud merged its modules for CSPM and infrastructure as code. It would simplify the pricing and make it easier for customers to evaluate the solution because there are different modules, and you need to add it to your subscription separately."
"We would like to have upfront knowledge on how easy it should be to just pull in an upgraded dependency, e.g., even introduce full automation for dependencies supposed to have no impact on the business side of things. Therefore, we would like some output when you get the report with the dependencies. We want to get additional information on the expected impact of the business code that is using the dependency with the newer version. This probably won't be easy to add, but it would be helpful."
"The documentation sometimes is not relevant. It does not cover the latest updates, scanning, and configurations. The documentation for some things is wrong and does not cover some configuration scannings for the multiple project settings."
"The tool should provide more flexibility and guidance to help us fix the top vulnerabilities before we go into production."
"The log export function could be easier when shipping logs to other platforms such as Splunk."
"I think Snyk should add more of a vulnerability protection feature in the tool since it is an area where it lacks."
"We have seen cases where tools didn't find or recognize certain dependencies. These are known issues, to some extent, due to the complexity in the language or stack that you using. There are some certain circumstances where the tool isn't actually finding what it's supposed to be finding, then it could be misleading."
"DAST has shortcomings, and Snyk needs to improve and overcome such shortcomings."
"The solution's integration with JFrog Artifactory could be improved."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Container Security with 82 reviews while Snyk is ranked 5th in Container Security with 41 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Snyk is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Snyk writes "Performs software composition analysis (SCA) similar to other expensive tools". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and Check Point CloudGuard CNAPP, whereas Snyk is most compared with SonarQube, Black Duck, GitHub Advanced Security, Fortify Static Code Analyzer and Wiz. See our Prisma Cloud by Palo Alto Networks vs. Snyk report.
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