Trend Micro and Prisma Cloud offer competitive pricing, flexible licensing options, and strong ROI. However, Trend Micro is praised for its anti-malware protection, virtual patching, and intrusion detection, while Prisma Cloud is commended for its visibility across multi-cloud environments, advanced threat detection, and compliance automation. Trend Micro users appreciate its UI but note issues with performance impact and customer support, while Prisma Cloud users highlight the need for better UI, integration, documentation, and training resources.
The summary above is based on 177 interviews we conducted recently with Trend Micro Deep Security and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"Visibility is a key feature. Integration with other technologies across the board, whether they are Palo Alto technologies, Windows technologies, or cloud technologies, is probably the biggest thing."
"I like Palo Alto's threat protection and Wi-Fi coverage. It has advanced features like DNS security and sandboxing. The automation capabilities are excellent."
"In addition to that, I can get a snapshot of what I deemed were the priority vulnerabilities, whether it was identity access management, key rotation, or secrets management. Whatever you deem to be a priority for mitigating threats for your environment, you can get that as a snapshot."
"The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls."
"My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities."
"Prisma Cloud's monitoring features such as the compute compliance dashboard and the vulnerability dashboard, where we can get a clear visualization of their docker, have also been valuable. We can get layer-by-layer information that helps us see exactly where it's noncompliant. They update the dashboards quite frequently."
"The most valuable features are the alerts and auto-remediation because it allows us a lot of flexibility to customize and do things the Palo Alto team never intended. We faced some challenges with certificates because we also have next-gen firewalls. We would like to equip all the traffic because there have been many cases in which the developers have done things by mistake. Deploying certificates on virtual machines can be complex in a development environment, but we managed to do that with Prisma Cloud."
"The most valuable feature is its cloud security posture management."
"The solution is quite secure."
"Trend Micro Deep Security is a complete solution and all the threat management has been taken care of."
"It helps with virtual patching and IDS fetching."
"We like the Smart protection and the Virtual patching."
"The tool provides information on server activities and hosts."
"It is a stable solution...The solution's initial setup was straightforward."
"It's easy to use and the interface is simple."
"The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing."
"The access controls for our bank roles were not granular enough. We needed specific people to do particular actions, and we often had to give some people way too much access for them to be able to do what they needed in Prisma. They couldn't do their jobs if they didn't have that level of access, so other people had to do that part for them. It would help to have more granular role-based access controls."
"More documentation with real-world use cases would be helpful."
"Prisma Cloud supports generating CSV files, but I would also like it to generate PDF files for reporting."
"Some of the usability within the Compute functionality needs improvement. I think when Palo Alto added on the Twistlock functionality, they added a Compute tab on the left side of the navigation. Some of the navigation is just a little dense. There is a lot of navigation where there is a tab and dropdowns. So, just improving some of the navigation where there is just a very dense amount of buttons and drop-down menus, that is probably the only thing, which comes from having a lot of features. Because there are a lot of buttons, just navigating around the platform can be a little challenging for new users."
"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools."
"The licensing is a bit confusing."
"The dashboard can be created at the user level instead of the cloud account level, which will help save time."
"While the code security feature has undergone recent enhancements, there is room for improvement in terms of its cost module."
"We have had some issues when it drains some of the resources of the server."
"There is room for improvement with Trend Micro Deep Security, as there are instances where installations may need to be redone. There seem to be glitches when working with older Windows servers, such as those from 2003 or 2005, requiring us to uninstall and reinstall the product to resolve the issue."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"The initial setup was complex."
"They need to build in a central console because central integration is not very good right now."
"The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
"Trend Micro Deep Security security and scalability could be improved."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Trend Micro Deep Security is rated 8.6. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security, whereas Trend Micro Deep Security is most compared with Trend Vision One Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Trellix Endpoint Security. See our Prisma Cloud by Palo Alto Networks vs. Trend Micro Deep Security report.
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