We performed a comparison between Quest Rapid Recovery and Veritas NetBackup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The best feature of the solution is the user interface."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The most valuable features are the VMware VADP backups and the support for data domains."
"Unauthorized people cannot log in and execute commands."
"Its most valuable features are flexibility and reliability."
"I can rely on this product if I need a restore."
"Logs are very easy to read, parse, and use for diagnostics."
"The most valuable feature is its stability."
"The documentation is good."
"Best feature is its three-tier backup."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"Within their product lineup, they need to consolidate down to one product. Veritas doesn't have one product that does everything. So, Veritas can do everything, but you basically need to run two products. I would like them to combine all the capabilities into one release."
"The implementation process could be simplified to make it quicker."
"The biggest problem with NetBackup is licensing."
"When the customer is using SaaS applications like Office 365, the integration falls short and needs to be improved."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."
"The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."
"Enhancing reporting across the board would be beneficial."
Quest Rapid Recovery is ranked 26th in Backup and Recovery with 18 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. Quest Rapid Recovery is rated 8.8, while Veritas NetBackup is rated 8.2. The top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Veritas Backup Exec and Azure Backup. See our Quest Rapid Recovery vs. Veritas NetBackup report.
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