We compared SailPoint IdentityIQ and Saviynt based on our user's reviews in several parameters.
In summary, SailPoint IdentityIQ is praised for its user-friendly interface, automation, and customer service, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. SailPoint IdentityIQ offers reasonable pricing, while Saviynt is commended for its strong reporting and analytics capabilities. SailPoint IdentityIQ could benefit from improvements in its user interface, while users have expressed satisfaction with Saviynt's pricing and value for the cost.
Features: SailPoint IdentityIQ is praised for its comprehensive access management capabilities and customizable dashboards, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. Additionally, SailPoint offers seamless integration with other systems, while Saviynt boasts strong reporting and analytics capabilities.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome. Users have found the licensing process to be straightforward and transparent. On the other hand, users have expressed satisfaction with the pricing of Saviynt, finding it to offer good value for the cost. The setup cost for Saviynt is perceived as reasonable and the licensing process is described as straightforward., SailPoint IdentityIQ has been praised for operational efficiency, improved access management, and enhanced security, while Saviynt is commended for enhancing security, streamlining operations, and reducing costs.
Room for Improvement: SailPoint IdentityIQ could improve its user interface and customization options, as users find it overwhelming and difficult for new users. On the other hand, Saviynt has areas for enhancement in its performance, as noted by users.
Deployment and customer support: In user feedback, it was found that SailPoint IdentityIQ users reported varying timeframes for deployment and setup, with some taking three months for deployment and an additional week for setup. In contrast, Saviynt users also reported different timeframes, with some taking three months for deployment and others mentioning a week for both deployment and setup. However, some Saviynt users considered deployment and setup as the same period and not separate phases., SailPoint IdentityIQ has received positive feedback for its customer service, with users praising the responsiveness and expertise of the support staff. Saviynt's customer service is also highly praised for being helpful, efficient, and prompt.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Saviynt users. To access the review's full transcripts, download our report.
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The support is very good."
"The initial setup isn't so difficult."
"Good life cycle management, segregation of duties, and analytics features."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"The feature that we use the most is the global, third-party user management."
"Some of the self-service capabilities are quite powerful."
"Saviynt has a lot of potential with many features available for users."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"It is a flexible tool because it works on JSON."
"This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The reporting on the warehouse data and the import process both have room for improvement."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"I would like to search on date fields, which is not possible now."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"I think that the onboarding framework could be improved."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"The mover process for this solution could be improved."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"The technical support team's response time could be improved."
"Saviynt cannot customize based on customer needs."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The UI doesn’t enhance the user experience."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. SailPoint Identity Security Cloud is rated 8.2, while Saviynt is rated 7.4. The top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". SailPoint Identity Security Cloud is most compared with One Identity Manager, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and SAP Identity Management, whereas Saviynt is most compared with Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity, Microsoft Identity Manager and Oracle Identity Governance. See our SailPoint Identity Security Cloud vs. Saviynt report.
See our list of best Identity Management (IM) vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
