We performed a comparison between Salesforce Einstein Analytics and SAP Analytics Cloud based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"We have found the scalability to be very good."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"In the most recent release, the schedule publication was officially updated and it's been added on MS Office 365. I like how we had an EPM for B to C perspective; it's a great enhancement. Also, I believe the B to B connectivity has been improved. Android support for mobile is really good also. Power BI has always had android support in place, so manual support for SAP Analytics Cloud is also a very good feature."
"It integrates with third-party applications such as Google Drive and Excel,"
"Offers both business intelligence as well as inbuilt AI and machine learning capabilities."
"The most valuable feature of SAP Analytics Cloud is its integration with SAP."
"SAP Analytics Cloud is a very good tool. The feature that's most useful for me is the reporting as it can be done via Google Chrome. The solution is also very nice, user-friendly, and easy to build. It's very easy to use the features of SAP Analytics Cloud."
"What my customers like best about SAP Analytics Cloud is the dashboard because it's pretty good."
"Its user-friendliness is valuable. It is a product for end-users and not for IT, which is an advantage."
"Technical support is helpful."
"The tool needs to simplify its features."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"The product is expensive."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"An area for improvement in SAP Analytics Cloud is its planning feature because it's not that efficient when compared to BPC. Another area for improvement in the solution is the difficulty in building reports or dashboards, particularly if you don't have proper knowledge of the BI system. SAP Analytics Cloud technical support also needs improvement."
"Could be more user-friendly; somewhat complicated to use."
"Sometimes there are speed issues with big deletion data."
"In the live connection model, we can't create calculated dimensions, however, in the import model we can create them."
"The integration with other vendors and solutions could be improved."
"They need more support for more languages, Python for example."
"One potential improvement is how we can transpose data. With SAP, if you have data from one system with a declared data type and a different system with another data type, the transfer is tricky."
"The budget management could be better."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while SAP Analytics Cloud is ranked 3rd in BI (Business Intelligence) Tools with 61 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Analytics Cloud is rated 8.0. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Analytics Cloud writes "Good for reporting but needs to improve its predictive analytics features". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, IBM Watson Explorer and Qlik Sense, whereas SAP Analytics Cloud is most compared with SAP BusinessObjects Business Intelligence Platform, Tableau, IBM Planning Analytics, Microsoft Power BI and MicroStrategy. See our SAP Analytics Cloud vs. Salesforce Einstein Analytics report.
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