We performed a comparison between SAP Identity Management and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The customer success and support teams have been crucial."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada's most valuable aspect is its usability."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The setup process is straightforward."
"It provides basic automatic user administration and role provisioning to save time."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It's a good tool. It's pretty straightforward."
"It is easy to use."
"The VPN we are using is good and working quite well."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The reporting on the warehouse data and the import process both have room for improvement."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The Omada support response time has room for improvement."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"SAP Identity Management can improve risk analysis and authority checks."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"The pricing could be better."
"Research and marketing need to be improved."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"Geofencing needs improvement."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"In the next release, I would like the ability to work offline with remote access."
"It is challenging to use when installing a new version."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews while Symantec VIP Access Manager is ranked 13th in Authentication Systems with 15 reviews. SAP Identity Management is rated 7.8, while Symantec VIP Access Manager is rated 8.4. The top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". SAP Identity Management is most compared with SailPoint Identity Security Cloud, SAP Customer Data Cloud, Microsoft Identity Manager, Saviynt and CyberArk Privileged Access Manager, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, Q-Bot and RSA SecurID.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
