We performed a comparison between SAP SuccessFactors and UKG based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"It covers all the everyday functions of the employee life cycle."
"Overall, it's excellent performance management."
"SAP SuccessFactors is a very reliable and stable solution."
"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."
"This solution is very user-friendly, and supports 60 plus languages."
"SuccessFactors' best features are talent management and HR Analytics."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The solution's UI is good. Also, it is very easy to use."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"I like UKG's integration."
"It is much easier to use and the customer service is better than our previous solution."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"I would like to be able to configure objects from instances, not from import and export files."
"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"Also, it would be helpful if they could improve its ability to localize the product to Nigeria."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"There is an area of improvement in integrating SuccessFactors with different platforms."
"The initial setup could be simplified."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"UKG could be a little more flexible in some areas."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The tool needs improvement on the configuration side."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews while UKG is ranked 5th in Cloud HCM with 119 reviews. SAP SuccessFactors is rated 7.8, while UKG is rated 8.0. The top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Cornerstone Learning, whereas UKG is most compared with Workday, PeopleSoft, SAP HCM, Dayforce HCM and Saviom Resource Management. See our SAP SuccessFactors vs. UKG report.
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