We performed a comparison between SCOM and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"Being able to make and customize management packs and send out notifications is very valuable."
"The ease of deployment, especially on Windows platforms, is valuable."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"It's easy to use."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The most valuable feature is the flexible discovery mechanism."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The initial setup should be easier to complete."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"The console feature is very poor, and it would be very good for us if this were improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"I would like to see them improve their network monitoring."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"All of the areas of reporting are very bad and need to be improved."
"There was a problem with Zenoss and storage monitoring."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"It would be ideal if the product offered sound alerts."
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SCOM is ranked 3rd in Event Monitoring with 78 reviews while Zenoss Cloud is ranked 11th in Event Monitoring with 8 reviews. SCOM is rated 7.8, while Zenoss Cloud is rated 8.4. The top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management and MYCOM OSI. See our SCOM vs. Zenoss Cloud report.
See our list of best Event Monitoring vendors and best Network Monitoring Software vendors.
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