We performed a comparison between ServiceNow Orchestration and vCenter Orchestrator based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has a flexible interface for development."
"The solution effectively automates business processes."
"Great with IT processes and business processes."
"It's scalable."
"It's probably the best product out there."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"There are a lot of ready to use orchestration custom packs."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"The open, flexible architecture has brought in the agile computing environment along with better Dr capabilities. Automation management and operational tasks across VMware and third-party applications, like our HMIS and other business productivity applications, have delivered peace of mind."
"vCenter Orchestrator is very reliable and stable."
"The most valuable feature is workflow automation."
"The technical support services are excellent."
"We have excellent technical support. They have always been helpful when we have needed them."
"The solution's most valuable feature is its good automation features."
"The DRS feature from VMware is very valuable to us because it balances workloads."
"The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"Efficiency of some features could be improved."
"The deployment requires awareness among the project staff."
"There can be gaps in integration."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"We cannot perform GUI automation using the tool."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"The cost of the solution is high."
"The solution’s pricing and integration could be improved."
"The response time of vCenter Orchestrator's support could be improved."
"There can be compatibility issues."
"I would like to see a greater ability to do mobile administration."
"It is too expensive. One of the main issues is the price."
"It is practically difficult at this stage to really comment on the improvisations of V central. But more tech events and PoC cases would help the EA to design better solutions and utilization."
"The interface could be improved to bring greater user-friendliness and ease of use."
ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews while vCenter Orchestrator is ranked 9th in Process Automation with 45 reviews. ServiceNow Orchestration is rated 8.2, while vCenter Orchestrator is rated 8.4. The top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". On the other hand, the top reviewer of vCenter Orchestrator writes "Enables us to do administration on a centralized layer when using multiple VMware ESX servers". ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and Hyland OnBase, whereas vCenter Orchestrator is most compared with VMware Aria Automation, VMware Aria Operations, vCloud Director and Cisco UCS Director. See our ServiceNow Orchestration vs. vCenter Orchestrator report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
