We performed a comparison between Sisense and Tableau based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A very simple setup: Easy to download, install, and updates are pain free."
"Whenever we have an issue or are unsure how to proceed, they manage to simplify the issue and help us execute it in a graceful and scalable way."
"The solution's technical support team is good."
"Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and the staff is very helpful."
"Allows us to execute heavy, complex computations on the fly so customers can slice and dice the data based on their business needs."
"The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards."
"Visually displaying data."
"The most valuable thing I have found is the ability for Sisense to connect data from totally different sources."
"The solution makes for very productive and really informative decision making. It can lead the whole business and build a strategy across whole working departments."
"Since Tableau is on the cloud, we haven't faced any challenges around scalability."
"When compared to Power BI, Tableau has more readily available resources."
"Technical support has been responsive."
"The most valuable feature is the richness of its visualization and from a self-service standpoint, the ease of use."
"The UI part is the best. The end-users can easily get started with Tableau Desktop or Tableau Online because of its user-friendliness."
"The best use case for us is the solution's integration with Salesforce because we are also partners of Salesforce."
"Better interaction and less time spent with end users."
"This solution does not have tabs. In order to have tabs, you have to download an add-on to mimic the tabs. They should be integrated to improve the solution."
"The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release."
"The administrative side of Sisense is a little cumbersome and confusing."
"I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually."
"I would like Sisense to improve its performance, particularly when we are dealing with large-scale data."
"They should improve the filters to create downloaded data by moving them to the top of the dashboard."
"At present there are additional costs involved if we wish to share our data queues within this solution, which we would like to see removed."
"The solution's setup process could be easier."
"The charts need to be improved. The drawings and the visualization need to be more accurate."
"They need a write-back; that is what is missing. If they get the write back to the database, they will be fully automated, but for the time being, they are not."
"In the next release, I would like to be able to have the option to see more raw data that I'm converting on the dashboard."
"We would like a report model, because currently there is no schema that we can create in the tool."
"When you create new fields in Tableau and you enter the formulas, there is a new small window that is there in the interface. You can enter the calculated fields, it could be more user-friendly. At this time it is limited and hard to understand at the beginning. The fields should be easier to use, such as in Microsoft Excel. You can have a difficult time understanding what to do in the fields, you end up doing trial and error to figure it out."
"Other tools are more competitively priced."
"It would be nice if we could export more raw data. Currently, there is a limit as to how much data you can export."
"Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation."
Sisense is ranked 17th in BI (Business Intelligence) Tools with 39 reviews while Tableau is ranked 2nd in BI (Business Intelligence) Tools with 293 reviews. Sisense is rated 8.8, while Tableau is rated 8.4. The top reviewer of Sisense writes "Business intelligence solution that has improved automation and provided meaningful insights". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". Sisense is most compared with Microsoft Power BI, Apache Superset, Qlik Sense, Amazon QuickSight and QlikView, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Databricks. See our Sisense vs. Tableau report.
See our list of best BI (Business Intelligence) Tools vendors, best Reporting vendors, and best Data Visualization vendors.
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I was in the same boat. Sisense said if you have any single table of more than half a billion rows, its big data and costs are 25k plus for server version. Though Sisense said they would offer discount later, I was put of by their price for 10 licenses. Tableau scored better when we try to weight average the features for our requirements.
Dear Peter,
Your analysis is so ever helpful. The imaginary TCO as broken down is quite helpful too. Will definitely incorporate your insights into my final analysis.
Thank you.
I work with a competing product, QlikView, but the rules are similar. Tableau and QlikView are 1 and 2 respectively in the Gartner Leadership quadrant and are similar in design, hence my answering specific issues as follows:
Licensing costs are normally your outright purchase plus 20% for annual maintenance, and then 20% of the purchase price going forward. There should be nothing "hidden" in the licensing costs.
Where you do have the potential to have cost creep is with the models required. It is obviously not feasible to put all information for all areas of a company in a single model, so what you might find is that as the product gains traction in the organisation, more models are required. to use an example:
You buy a Small Business edition with 10 license at $20,000 incl 1st year maintenance. Year two will cost you $4,000 assuming no price increase.
You have one model created at $8,000. Then you need a 2nd, third, and 4th to cater for different needs. All of a sudden you have spent R20,000 on the licenses and $32,000 on models. There is some backwards compatibility with new versions, but assume maintenance on those models of $2,000 per model in say year three. Year three then costs you $4,000 annual maintenance plus $8,000 model maintenance.
Next scenario, the data source - lets say an ERP or Accounting system, releases a major upgrade. fields are changed, and you need to do changes on all your models another = $8,000. the key then is to try to ensure you align both source and BI software upgrades to minimise costs.
Obviously each implementation is different, and these numbers tend towards a worst case scenario, but have occurred with many companies.
My final thought though is you mustn't be focused solely on the costs. You are using BI because it adds value to the business either through increased profit margins or reduced costs - either of which should cover the BI costs many times over.
We are using Tableau and satisfying our more than 250 clients. Its easy to handle & strong product in the manner of BI.
Regarding Tableau
There are 2 versions of the software Desktop and Server
The Desktop version may be licensed in Europe at 1600 euro per seat and the server has an initial cost of 6250 euro for 10 seats , after the initial 10 seats the server licences are 625 euro per seat
Desktop provides a full blown analysis and design and visualisation capability for analysts
Server provides report and dashboard scheduling and distribution capabilities and allows visualisations created in desktop to be shared in a web portal.
Most organisations require both types of licence and to understand the best fit for your organisation means that you should understand the needs of your business and analytical users.
You can obtain a trial licence for 14 days form the tableau website that will enable you to evaluate the capabilities of the product.
Regarding training, lots of online training resources are available on the tableau website and it is a very intuitive tool and so IU would highly recommend hat you give it a try before you buy.
I hope that this helps
Kind Regards
Andrew McSwiggan
I'm in the middle of a Tableau implementation going from desktop to server. It's a great product and our team went through a review of several products for about 8 months before deciding on this one. Very easy to install and use. We conducted an end-user test with one of our managers who is not very tech savvy. With outlined tasks he was able to complete all tasks in independent visuals with limited support in about 20 minutes. In 10 additional minutes was able to gather those visuals into a dynamic dashboard. The R site integration was perfect for our I/O analysts to conduct predictive analysis. If the start up company ends up moving this from desktop to server the costs are low in comparison to the other options out there. No signs of upcharging and costs are spelled out clearly in their quotes. Good luck with your selection process!
I forgot to mention-
Tableau Desktop Installs by clicking setup.exe - very easy and fast. To show your already made visualization you can use Tableau Reader - it is free of charge - www.tableausoftware.com
To publish your visualization you can use Tableau Server ($999 per user, but at first you should buy license for 10 user min) or Tableau Online - it is cloud service by Tableau - $500 per year per user.
Hi, Tableau Desktop - $1999. You can use one license key for two PCs. Your PCs, I think, should have 4 CPU and 8 Gb ROM for feeling you comfortable during working with Tableau Desktop. About trainings - a lot of free online training sessions. Also they have online trainings from $200 to $600 depends on level (you will get a certificate:)). Classroom - $1390 - www.tableausoftware.com