We performed a comparison between Skyhigh Security and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"There is [a feature] called cloud registry where we can see a risk assessment for the cloud services being used. If we want to add a new cloud service or a new cloud application, we can check into it and do an assessment through the cloud registry."
"The support is excellent."
"They were very, very aggressive in the market to get a new market share or to take over market share while other companies were being broken up."
"It gives us visibility into how the data is being used within our cloud environment."
"All the information available on each service, including its risk assessment."
"It also prevents you from writing data to your Gmail and does not allow you to move your data outside of the corporate system. That is the most important feature for me."
"The initial setup is fairly straightforward and easy to perform."
"In terms of their compatibility with major cloud providers, in terms of their abilities, capabilities, and features, they exceed everyone's capabilities in the CASB market."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"Symantec Proxy’s technical support is very good."
"The initial setup of Symantec Proxy is easy."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"The solution is scalable."
"The CPL code is the best feature of the solution."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"Global Intelligence Network is the best feature of the product."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Skyhigh Security, as a product, is excellent, but in terms of the right services and support, those are lagging very much, for example, in Trellix. From one hundred, its score has gone down to ten, so ten out of one hundred, otherwise, it's the number one product."
"McAfee Web Gateway could improve the reporting. We have the reporting on a separate server and sometimes the database becomes full. These aspects could improve."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"I would like to see more power being given to the admin. In the sense that in case an employee is facing an issue and they want to configure a service, like attaching an email in Gmail, for example, they should be given the option to make the service request and get that configured on the go."
"The virtual solution requires improvement."
"You have to have some kind of background with cloud-based security, like working with different providers and how to make instances in the clouds and that kind of stuff - including cloud, networking cloud, cloud application development, anything like that is a requirement to be in the CASB space."
"Support for securing more cloud apps."
"SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists."
"Improvements in log availability would greatly enhance its overall effectiveness."
"The solution could improve by having better documentation."
"The solution is quite complex."
"Technical support is an area that requires some improvement."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"Support response time and case resolution could be improved."
"The user interface could be improved, and the price could be lower as well."
"The deployment is quite difficult."
Skyhigh Security is ranked 6th in Secure Web Gateways (SWG) with 51 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Skyhigh Security is rated 8.4, while Symantec Proxy is rated 7.2. The top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Zscaler CASB and Prisma Access by Palo Alto Networks, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access, McAfee Web Gateway Cloud Service and Symantec Secure Web Gateway. See our Skyhigh Security vs. Symantec Proxy report.
See our list of best Secure Web Gateways (SWG) vendors.
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