SmartBear TestComplete vs Worksoft Certify comparison

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6,622 views|4,632 comparisons
86% willing to recommend
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5,391 views|2,640 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SmartBear TestComplete and Worksoft Certify based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SmartBear TestComplete vs. Worksoft Certify Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained.""TestComplete has strong reporting capabilities. The reports they generate are really good.""Customer service and technical support responsiveness are high. Everyone is very professional.""Runs in different remote machines. We have multiple versions of the software being tested.""I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.""The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment.""The ability to run a whole suite of tests automatically (which we did overnight).""TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."

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"It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well.""The easy of use and ease of integration of Worksoft Certify are very good.""With Worksoft, we have been able to automate six of our smoke tests in four months.""It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free.""We were able to use Worksoft to automate all of the actions that we would have to take after an SAP refresh. This way we do the refresh, then that night or right afterwards, we run the Worksoft script and it resets all of our testing users. This sets them up with the right access, the right approvals, and just sets up everything on the back-end so we can do our scripts the next night.""The most valuable feature is the ability to automate quickly and to maintain and update scripts.""People focus on what they actually want to test and define it in a more detailed way. It shines a light on what they are testing, along with the speed and adaptability.""Provides all the in-built functionalities and is a wonderful tool."

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Cons
"To bring it up to a 10, I would be looking for the addition of some key functional API testing.""Product is not stable enough and it crashes often.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.""The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.""The integration tools could be better.""One notable drawback is the absence of native integration with Git.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""During the distribution of our regression test cases, the control IDs are not always recognized correctly."

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"The technical support of the product is an area of concern where certain improvements are required.""We ran into some issues with the version that we were on during the initial setup. We ran into a bug on one version, then they upgraded us to a new version, and we got hit with another bug. So, they had to put us in a beta. That was a little frustrating. However, besides the bugs that we ran into, the install was pretty straightforward.""The problem with Worksoft Certify is that it's not always stable. It runs on a live platform that's constantly changing, so the test script needs to be adjusted every time, which is very painful.""The primary area for improvement is the support service.""Certify is integrated with Solution Manager, but this integration could be easier.""The definitions for the objects need to be automated. They need to be recognized automatically by Worksoft Certify instead of changing them back and forth manually. This is also something that Worksoft is currently working on.""There was a change to Capture 2.0. In the end, there have been some challenges with the newer version. Therefore, the company testers, the local ones, do not want to use Capture 2.0.""The product had some UI issues."

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Pricing and Cost Advice
  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "The tool is not really good at all because you need to purchase some additional tools."
  • "We would purchase more licenses right now if they were cheaper. Pricing is a little bit of a hindrance."
  • "It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
  • "The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
  • "Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
  • "We ended up buying too many licenses. They were very good at selling it to us, and probably oversold it a little. We bought 45 licenses and have never used more than twenty. However, they gave us a pretty significant discount on the bigger license, so it made sense for us to buy enough that we wouldn't have to go back and ask for more."
  • "We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
  • "By using automation, it reduced about 75 percent of the time when compared to any other tool."
  • More Worksoft Certify Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:TestComplete has strong reporting capabilities. The reports they generate are really good.
    Top Answer:It's comparable to other similar tools, perhaps a bit less expensive than some of its competitors. So, the pricing is pretty reasonable.
    Top Answer:Headless testing would be a big improvement. For example, when we run our regression suite, we need to start a virtual machine and run the tests interactively. There isn't a way to run the tests… more »
    Top Answer:Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with… more »
    Top Answer:A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
    Top Answer:Worksoft Certify is priced higher than most tools. I rate Worksoft Certify an eight out of ten for pricing.
    Ranking
    7th
    Views
    6,622
    Comparisons
    4,632
    Reviews
    9
    Average Words per Review
    548
    Rating
    7.4
    8th
    Views
    5,391
    Comparisons
    2,640
    Reviews
    7
    Average Words per Review
    461
    Rating
    8.3
    Comparisons
    Learn More
    Overview

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Worksoft Certify is the industry's first codeless automated testing system, created for non-technical people to test end-to-end business processes at an enterprise scale.

    It was designed to test complicated processes spanning numerous apps and integrating into contemporary DevOps tool chains. Worksoft Certify manages dynamic input, process flows, and frequent variances in business processes with ease.

    Worksoft Certify automates the testing of your exact business processes across all of your enterprise applications. This solution makes it simple for customers and suppliers to package a process with all of its related dependencies, sub-processes, record sets, record filters, layouts, and variables.

    Worksoft Certify automates tests as effortlessly and quickly as the underlying applications permit, allowing you to evaluate business processes in record time with flawless dependability and consistency. Worksoft Certify speeds up test automation by utilizing a patented Object Action Framework, which effectively models the application under test as a set of pages containing GUI objects and test steps that perform actions on those objects.

    Worksoft Certify Features

    Worksoft Certify has many valuable key features. Some of the most useful ones include:

    • LiveTouch: Without coding, graphically edit and update tests.
    • No "fail" tests: See fail validations flagged when the end-to-end test continues.
    • Process comparison: Visually compare tests side by side and eliminate unnecessary tests to reduce maintenance
    • Magic search: AI-driven process search can find duplicate processes and keep automation libraries clean.
    • Exploratory testing: Real-time automated exploratory tests.
    • API testing: Utilize the virtual services and current SoapUI tests.
    • Test data generator: Obtain data from SAP for testing.
    • Create content: Make use of the more than 300 prebuilt SAP end-to-end testing scenarios.
    • Visual capture: Support agile testing by using automation artifacts from process discovery.
    • Full compatibility: Web, Java, .Net, client/server applications, SAP GUI, FIORI, web portal Workday, Salesforce, ServiceNow, Ariba, SuccessFactors, Hybris, AJAX, and more.

    Worksoft Certify Benefits

    There are many benefits to implementing Worksoft Certify. Some of the biggest advantages the solution offers include:

    • Speed: Automate at least 80% of testing to accelerate innovation.
    • Savings: Reduce overall testing and maintenance expenditures by 60% to 80%.
    • Confidence: Identify defects faster and reduce production defects by 60%.
    • DevOps-ready: Run tests as part of continuous integration, testing, or delivery cycle.
    • Support for RPA: Convert test scripts into robotic process automation.

    Reviews from Real Users

    Jens N., Enterprise Architect SAP Solutions at a computer software company, writes, “As compared to other tools for test automation, what is very good in this tool is the ability to implement logic into the scripts without coding and learning a complex script language. It is comparable to defining formulas in Excel. It is pretty easy to learn how to make your scripts more intelligent and more flexible as per the situation.”

    Aditya C., Sr Test Automation Architect at a tech services company, notes, “The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it.”

    Sample Customers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company12%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company12%
    Financial Services Firm11%
    Government7%
    REVIEWERS
    Manufacturing Company36%
    Energy/Utilities Company11%
    Computer Software Company9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company12%
    Retailer8%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    REVIEWERS
    Small Business9%
    Midsize Enterprise9%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise12%
    Large Enterprise72%
    Buyer's Guide
    SmartBear TestComplete vs. Worksoft Certify
    May 2024
    Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews while Worksoft Certify is ranked 8th in Test Automation Tools with 64 reviews. SmartBear TestComplete is rated 7.6, while Worksoft Certify is rated 8.4. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and Panaya Test Dynamix. See our SmartBear TestComplete vs. Worksoft Certify report.

    See our list of best Test Automation Tools vendors, best Functional Testing Tools vendors, and best Regression Testing Tools vendors.

    We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.