We performed a comparison between Symantec Identity Governance and Administration and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"Word mining and risk campaigns are the most valuable features of this solution."
"Automated provisioning removes manual labor and manual provisioning."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The scalability potential is there if a company needs to expand."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The product is relatively easier to use than other identity management products."
"It offers more platform support, like Apple, Android, and Microsoft."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It is easy to use."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"Cloud-based service and management."
"The VPN we are using is good and working quite well."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"I would like to search on date fields, which is not possible now."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Symantec is only on-premises, not on the cloud."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The development process to create this connector is not as easy as I would like."
"The product works slowly while accessing cloud-native solutions."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It is challenging to use when installing a new version."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Geofencing needs improvement."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"In the next release, I would like the ability to work offline with remote access."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews while Symantec VIP Access Manager is ranked 13th in Authentication Systems with 15 reviews. Symantec Identity Governance and Administration is rated 7.6, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and Microsoft Identity Manager, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, Q-Bot and RSA SecurID.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
