We performed a comparison between Trend Micro Email Security and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The initial setup was easy."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Microsoft Defender for Office 365 is a stable solution."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The technical support is good."
"The integration capability of the solution is good."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"It is mostly stable."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"The interface is really good."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"There is room for improvement with the UI."
"There is room for improvement in terms of reporting."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The phishing and spam filters could use some improvement."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"The tool's dashboard is old."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"Sometimes malicious email gets past the email gateway."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
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Trend Micro Email Security is ranked 8th in Email Security with 24 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. Trend Micro Email Security is rated 8.0, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway and Proofpoint Email Protection, whereas Trend Micro InterScan Messaging Security is most compared with Microsoft Exchange Online Protection (EOP). See our Trend Micro Email Security vs. Trend Micro InterScan Messaging Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
