We performed a comparison between Trend Micro Web Security and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"We find the advanced license for the DLP to be particularly useful with this product."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"The product's installation phase was easy."
"I feel that it is a user-friendly product that provides quick response to users."
"It's a stable solution."
"The security of Trend Micro Web Security is good."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"SSL inspection is a valuable feature."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The most valuable feature of the solution is SWG traffic."
"One on the main benefits is protection all time from anywhere."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The most valuable feature is bandwidth control."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The system should generate reports when an attack has been stopped, contained, or removed."
"The installation is a little bit complex."
"The solution's scalability could be better."
"The stability of the product is an area of concern where improvements are required."
"The product should be more secure and stable. It is also not flexible."
"The costs are a bit high in terms of licensing."
"Setup isn't very straightforward. You must have a certified technical engineer."
"I would like to see better scalability and better performance."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
"The OS capabilities and WSL support could be improved."
"In terms of user experience, it could be better."
"Zscaler Internet Access could improve by adding a VPN feature."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Technical support could be better."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 14 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Trend Micro Web Security is rated 7.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Trend Micro Web Security is most compared with Cisco Umbrella, Symantec Proxy, Forcepoint Secure Web Gateway, Infoblox Advanced DNS Protection and Fortinet FortiProxy, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Trend Micro Web Security vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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