We performed a comparison between UiPath and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The AI feature has enabled us to automate more processes overall."
"Studio is the most valuable feature from the aspect of developing a bot. It is very nice from the drag and drop perspective. It is very easy to follow and has low guidance from the technical aspect."
"By automating tasks through the use of robots, we can achieve significant time and manpower savings."
"UiPath Orchestrator is very user-friendly and easy to understand."
"UiPath is an efficient and user-friendly tool."
"We find the solution to be stable."
"The tool's most valuable feature is unattended robots."
"I can also implement end-to-end automation and that means that business owners can hand off these processes and focus on more high-value work. That gives them back hours as well."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"If you compare it to its competitors in the market, it is more Java-native."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"When it comes to debugging, there is some improvement needed for UiPath compared to other RPA tools. There are features to edit the workflow or content of the automation file while we are debugging. For example, we have 10,000 lines of code that we have integrated by 10 different users. So, there is one integrated code and you are debugging it. After some time, you might find a line which is not an error. You may have forgotten to remove it or change the value to your desired criteria. It is really a pain to stop the entire debug session and just edit it, then start again at zero. It will do the same steps again just to reach that level or step where you were actually stuck previously. Whereas, in different automation tools, whether you are on the findings step or in-between a debug session, you can actually edit that information. This is good because sometimes the developer also forgets to add or remove certain values in-between a long code. I think this should be improved in UiPath. This should already be in consideration because I have been in touch with UiPath a couple of times because of this."
"What could be improved in UiPath is the release or update because my organization noticed that a few minor bugs occur from time to time, mainly on the development side. UiPath releases need to be improved."
"These days, document understanding costs can be very high, so we've implemented it only for two or three customers. It can be very costly for clients, even though the functionality is very good."
"If we could get a repository of at least a few of the layouts for the GUI or AI Center, where we would only need to make minor changes, that would be helpful."
"The UiPath solution doesn't currently provide unique testing for mobile devices."
"Capturing ROI needs improvement. I would also like for it to have more logging mechanisms in Orchestrator."
"There is some room for improvement in the area of error handling. I had to create a custom approach to error handling. If there were some sort of activity or workflow that could be easily dropped in to help support that, it would be good. Error handling and logging, as well as process logging would be a big help."
"The Document Understanding feature should be more developed and advanced. For example, you have to make a template with their ML model. Currently, we can't use our own ML model, and we have to use the UiPath ML model. UiPath has only a few ML models right now. They should come up with more ML models or make it easier for us to use our own ML model."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews while WorkFusion is ranked 9th in Robotic Process Automation (RPA) with 30 reviews. UiPath is rated 8.8, while WorkFusion is rated 7.8. The top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and IBM Robotic Process Automation (RPA), whereas WorkFusion is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Camunda and ABBYY Vantage. See our UiPath vs. WorkFusion report.
See our list of best Robotic Process Automation (RPA) vendors.
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