We performed a comparison between WatchGuard Firebox and Zyxel Unified Security Gateway based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very, very easy to use."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"I like that they have given me a solution at a fair price."
"It's quite comfortable to handle the FortiGate firewall."
"The security features are about the best that I've seen anywhere."
"It's user-friendly and easy to operate."
"Web filtering and two-factor authentication are great features."
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"The most valuable features are the VPN and web blocker security."
"The most valuable feature of WatchGuard Firebox is the VPN. It's easy to connect to the VPN."
"If you just plan to use WatchGuard Firebox in your office and not publicly, then it is okay to purchase it. With WatchGuard Firebox, you can manage your users and permissions while also taking care of the basic setup phase in your office."
"I like their management features a lot. Their System Manager server as well the System Manager software make managing them, and tracking changes, very easy and complete."
"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."
"WatchGuard Firebox is easy to configure and has a nice user interface."
"One of the most valuable features is the Geolocation. Because we aren't a multinational corporation, it allows me to look at things which might be suspicious to make sure that they are legitimate transactions rather than people sniffing around the network."
"The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"When we cluster the two Fortinet FortiGate boxes together we have some issues."
"The firewall engine is not so strong as of now, in my opinion... My second concern is that, while they have Zero-day vulnerability and anti-malware features, the threat engine needs to be strengthened, its efficiency can be increased."
"Performance and technical support are the main issues with this solution."
"I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet."
"We sometimes have issues with FortiGate's routing table in the latest firmware update. We had to downgrade the device because our customers complained about bugs."
"In the next release, maybe the documentation on how to use this solution could be improved."
"I haven't had a single issue since using Fortinet."
"I haven’t dug deeply into the reporting features yet or if they are working well. However, I have generated several reports and there was too much unnecessary information, in comparison with the reporting features in the Sophos firewall. Sophos' reporting is more readable and easier to configure."
"Reporting is something you've got to set up separately. It's one of those things that you've got to put some time into. One of the options is to set up a local report server, which is what I did. It's not great. It's okay... Some of the stuff is a little complicated to get up and running. Once you do, it becomes very user-friendly and easy to work with, but I find there are some implementation headaches with some of their stuff."
"The usability could be better, but it is definitely manageable. If we have to go to a backup internet connection, that could be a little bit easier."
"This is a great product and offers great protection but they don't hear the customers' needs. They don't make improvements as per the customers' requests."
"A 12-hour power outage... got our batteries."
"Firebox would be improved with integration for endpoint protection solutions."
"I would like to see more training become available for us."
"I would like to see more tutorials on setting up the Firebox."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
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WatchGuard Firebox is ranked 4th in Unified Threat Management (UTM) with 79 reviews while Zyxel Unified Security Gateway is ranked 14th in Unified Threat Management (UTM) with 3 reviews. WatchGuard Firebox is rated 8.4, while Zyxel Unified Security Gateway is rated 6.0. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zyxel Unified Security Gateway writes "Offers good anti-spam and web filtering features but needs to improve in the area of scalability". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Stormshield Network Security, whereas Zyxel Unified Security Gateway is most compared with Netgate pfSense, OPNsense, Sophos XG, SonicWall TZ and Meraki MX. See our WatchGuard Firebox vs. Zyxel Unified Security Gateway report.
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