Consultant at Telcel
Consultant
Top 20
Helped to significantly reduce our storage footprint, and integrated monitoring gives us visibility
Pros and Cons
  • "One of the features, for us, that is important is the monitoring platform integrated into the solution. It has all the elements that we need to see, at all times, to be sure the platform is working right."
  • "The initial deployment was somewhat complex when it came to the installation because of the network connectivity. It was more difficult, in this specific case, than with other platforms."

What is our primary use case?

It's for our internal network SAN for about 100 virtual machines. It's about the IOPS. We were looking for a model that would have enough IOPS for these types of virtual machines. IOPS and latency are very important for us because we are running an application, on these virtual machines, that deals with building and milliseconds are very important.

How has it helped my organization?

Hitachi's adaptive data reduction technology has helped reduce our storage footprint. This was one of the reasons we bought the solution. It saves us about 80 percent versus another vendor's solution.

What is most valuable?

One of the features, for us, that is important is the monitoring platform integrated into the solution. It has all the elements that we need to see, at all times, to be sure the platform is working right.

What needs improvement?

There is room for improvement in terms of the IP solution.

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For how long have I used the solution?

I have been using Hitachi Virtual Storage Platform E990 for three years.

What do I think about the stability of the solution?

In three years, we have only had four big issues.

What do I think about the scalability of the solution?

Hitachi's effective capacity guarantee has been valuable for us. They provide us a certain capacity with a limit. When we reach this limit, we buy the next step. That means we always have enough capacity.

We use the solution for a specific department with about 200 people in it.

We haven't had to scale it because we bought the biggest option for this solution. We don't plan to increase our usage.

How are customer service and support?

We have had too many issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We had a Hitachi solution as well, before this one. When doing our assessment of the solution, we had a dedicated Hitachi partner who helped us to check into the IOPS and latency.

How was the initial setup?

I was part of the project from the initial internal requirements. The initial deployment was somewhat complex when it came to the installation because of the network connectivity. It was more difficult, in this specific case, than with other platforms.

We used the embedded management for the installation. It made the latter part of the deployment easy, but the first part was very complicated for us.

What about the implementation team?

The deployment was done directly with Hitachi.

What was our ROI?

We have seen ROI.

What's my experience with pricing, setup cost, and licensing?

The main difference between Hitachi and other vendors is the cost. At the time that we bought the solution, it was the best option but the price, compared to other vendors, is a little high.

What other advice do I have?

Once the platform is up and running, it's very fast. But for integration, it's not the best option.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alexey Rogov - PeerSpot reviewer
Lean manager at Gazprombank
Real User
It has good data optimization, compression, and deduplication
Pros and Cons
  • "Data optimization, compression, and deduplication are the most important features for us."
  • "I would like to see Hitachi improve their management software. It's been three years since they introduced Ops Center, their management product, and it still hasn't reached at least 50 percent of the capability we require. We are using legacy software because the product Hitachi offers does not stack up in functionality."

What is our primary use case?

Our primary use case is a hybrid private cloud that includes generic server virtualization based on VMware ESXi. The second use case is workstation virtualization — virtual desktop infrastructure (VDI). The third is database systems with IBM Power and IBM IX logical partitions.

What is most valuable?

Data optimization, compression, and deduplication are the most important features for us.

What needs improvement?

I would like to see Hitachi improve their management software. It's been three years since they introduced Ops Center, their management product, and it still hasn't reached at least 50 percent of the capability we require. We are using legacy software because the product Hitachi offers does not stack up in functionality.

Hitachi should increase the number of possible functions Ops Center can perform. For example, it is impossible to manage any kind of storage replication using this product. All competing solutions provide that, but you need to install a separate solution to manage replication in Hitachi arrays. It was not the case with legacy software, but the current solution doesn't have that.

For how long have I used the solution?

We've been using Hitachi VSP for about four years.

What do I think about the stability of the solution?

Hitachi VSP is stable in most cases, but we've had a few hiccups with the storage firmware. 

What do I think about the scalability of the solution?

Hitachi VSP scales pretty well, but it generally depends on storage costs. The high-end arrays have huge scalability limits. Generally, we are limited mainly by the array controllers' performance, not the array's capacity limits. 

Our environment is massive. We have approximately 15,000 users for virtual desktop solutions, about 16,000 email users, and approximately 6,000 to 7,000 servers running on VMware platforms. We also have a few hundred logical partitions on IBM Power servers.

How are customer service and support?

We regularly contact Hitachi technical support. The idea of a storage array is that it's broken up into many small pieces of storage. Each piece may fail, and they do from time to time. Therefore, we typically have to open five or six cases every month for mundane tasks like replacing failed disk drives. That's typical for any customer using storage on a large scale.

Those are minor cases, but storage controller failures are more serious, and we see three or four every year. We also have two or three performance-related cases each year. 

How was the initial setup?

We're a relatively large customer, so we do not perform installation ourselves. Service partners typically perform it. We have three people managing the storage, three working with the storage area network, and five handling the backups.

What's my experience with pricing, setup cost, and licensing?

All the software licenses are bundled with the storage hardware. I'm not the purchasing guy, so I do not negotiate prices. When the company makes a purchasing decision, I only provide the technical requirements. The price is a question for the purchasing department.

What other advice do I have?

I rate Hitachi VSP seven out of 10. Generally, I wouldn't recommend Hitachi VSP to a customer without a background in storage systems. Solid technical expertise is needed to use these storage solutions on a medium or a large scale.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Hitachi Virtual Storage Platform
May 2024
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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Ramil Cerrada - PeerSpot reviewer
Solution lead at Globe Mobile
Real User
Top 5Leaderboard
A reliable solution with centralized consolidation portal and good performance
Pros and Cons
  • "The Hitachi VSP has significantly improved data storage scalability by addressing various issues. Through their research and development efforts, they've incorporated customer feedback regarding deployment speed and performance requirements."
  • "The solution is priced higher than its competitors."

What is most valuable?

The Hitachi VSP has significantly improved data storage scalability by addressing various issues. Through their research and development efforts, they've incorporated customer feedback regarding deployment speed and performance requirements.

The tool's impact on data retrieval times is primarily seen in performance and reliability. It has proven to be more reliable. Speed in restoration varies depending on the nature of the backup or image being restored.

Its most valuable feature is the centralized consolidation portal. In terms of performance and agility, the Hitachi VSP stands out against competitors primarily due to its reliability and storage performance capabilities.

What needs improvement?

The solution is priced higher than its competitors. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability at around seven point five on a scale of one to ten. While the storage solution is proprietary, it may not provide the same integration as some cloud-based solutions.

How was the initial setup?

The initial setup of the Hitachi VSP was relatively straightforward for us. Hitachi deployed an engineer who handled the configuration and initial setup process. Subsequently, they provided training and guidance on managing and monitoring the system and providing storage for various needs, such as integrating with other cloud platforms like AWS.

The deployment duration can vary depending on the size and complexity of the setup. In our case, as it was for a tier-two data center, the deployment process took approximately two months. This included around one month for preparation and approval processes, followed by another month for delivery and configuration of the storage components.

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing at around eight or nine on a scale of one to ten. While the solution may be priced higher than some competitors, we prioritize the quality and durability of the storage.

What other advice do I have?

Enterprise customers mostly use the tool. I would recommend Hitachi VSP to others. It excels in terms of quality and performance and adheres to industry standards. I rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sr Consultant at T-Systems ICT India Pvt. Ltd
Consultant
Top 20
A tool that offers high stability and ensures a good return on investment
Pros and Cons
  • "The product offers high stability."
  • "Hitachi Virtual Storage Platform needs to improve its scalability options where there are a few shortcomings."

What is our primary use case?

I use Hitachi Virtual Storage Platform for different applications in my company to ensure their good performance. I also use the tool for replication.

What needs improvement?

I cannot give my opinion or suggestions on what needs improvement in the product since I need to better understand it.

Hitachi Virtual Storage Platform needs to improve its scalability options where there are a few shortcomings.

For how long have I used the solution?

I have been using Hitachi Virtual Storage Platform for a year. I use the solution's latest version.

What do I think about the stability of the solution?

The product offers high stability. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

I think that since Hitachi Virtual Storage Platform has been a long-standing solution in the market compared to all the other solutions I have seen over the years. I don't know about the scalability part of the tool, but I know that I am into the product. In some situations, my company may need to go to the next high-end model of the solution, meaning that we may not always be able to continue with the existing models of the solution in our company, and there may arise a need to go to different kinds of models or other models in the market.

I am just an engineer in my company, but I don't use the solution much since I am mostly involved with it as an administrator.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked on different solutions but not with the customers I deal with currently. I have worked with different companies, older versions, and models of Hitachi Virtual Storage Platform and other storage tools. Everything depends upon the customers' needs.

How was the initial setup?

The product's initial setup phase is not very difficult since it doesn't take much time to do. In my company, we work with an IT technician and Hitachi's field engineer during the deployment phase of the product, but I don't know how the setup is done.

The solution is deployed on the cloud. It currently works on an integrated setup or is better described as a hybrid integrated setup. The tool is integrated with multiple cloud technologies, but I am not sure how it was done or works.

The solution can be deployed in a few days or around a week.

What was our ROI?

I have seen a higher return on investment from the use of Hitachi Virtual Storage Platform in my company. I can see the profits made by my company, but I don't know how much it is exactly, so I feel that the product's use definitely fetches returns.

What's my experience with pricing, setup cost, and licensing?

Hitachi Virtual Storage Platform is a very expensive product. The cost of the product depends upon the company's customers' requirements, so if they require higher redundancy, then the product will become more cost-effective for them.

What other advice do I have?

I use Hitachi Command Suite for provisioning. In general, I use products from Hitachi to deal with the different kinds of approaches with my company's customers, which usually includes giving better solutions to customers.

For a single solution, two people or three people, we can maintain it, but it depends. One person cannot look into the maintenance part of the tool for an entire day. The product's maintenance phase depends upon how big the infrastructure is and how many services from the solution are required by a user.

It is an okay solution that is not bad.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Christoph Darazs - PeerSpot reviewer
System Engineer at a logistics company with 1,001-5,000 employees
Real User
Top 10
IOPS are very fast, and the solution has notably reduced our storage footprint
Pros and Cons
  • "The deduplication is useful for us because we don't have that much money for our lab infrastructure. Deduplication means we have more storage available. And the IOPS are really fast."
  • "One problem is that there are too many management tools for the F Series and for all the other Hitachi storage systems. There are four or five such solutions. Maybe these could be combined in the future."

What is our primary use case?

We're only using the F Series in our lab for hosting lab infrastructure for all our colleagues. We needed fast storage.

How has it helped my organization?

The solution hasn't really improved our organization as it's only for lab infrastructure. It's not business-critical.

However, it has helped reduce our storage footprint. Previously, we had four storage systems and now we have only one F Series for the whole lab infrastructure.

What is most valuable?

The deduplication is useful for us because we don't have that much money for our lab infrastructure. Deduplication means we have more storage available. And the IOPS are really fast.

What needs improvement?

One problem is that there are too many management tools for the F Series and for all the other Hitachi storage systems. There are four or five such solutions. Maybe these could be combined in the future.

For how long have I used the solution?

I've been using the Hitachi Virtual Storage Platform F Series for half a year.

What do I think about the scalability of the solution?

There are about 400 users who access our labs across the whole company.

How are customer service and support?

We haven't had to use their support yet.

Which solution did I use previously and why did I switch?

We have used NetApp, HyperFlex, and vSAN—a lot of solutions. We switched because our main infrastructure is Hitachi and we wanted to keep it all with one vendor.

How was the initial setup?

The deployment of the solution was straightforward. We used the embedded management for the installation and it simplified things. Using it is like a reset and it was really straightforward.

What's my experience with pricing, setup cost, and licensing?

We haven't had to scale it yet and we don't have plans to increase our usage of it at the moment.

What other advice do I have?

Overall, we are very satisfied with Hitachi's product. Managing it is very easy and the F Series is very stable. In general, the stability of Hitachi products is really good.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator.
PeerSpot user
MarcioOkubo - PeerSpot reviewer
Product Manager at Storageone
Real User
Top 10
A resilient solution with good stability, reliability, performance, and security
Pros and Cons
  • "Its resilience is the most valuable."
  • "Hitachi should launch some small machines in Brazil. The smallest machine here in Brazil is VSP 350, which can be quite big for some of the customers. In China, Hitachi has small models of this equipment, but those models are not available in our region. Its pricing is a big issue for us. We are resellers, and we face some competition from other vendors. Hitachi doesn't always have a good position in terms of the price. Its user interface is also not as good as some of the other competitors, and it can be improved."

What is our primary use case?

I am not an end user. I present the solution to customers. I study a customer's infrastructure and suggest a product based on the customer's needs, such as latency or IOPS performance. I usually work with VSP F700 and F900 models.

What is most valuable?

Its resilience is the most valuable.

What needs improvement?

Hitachi should launch some small machines in Brazil. The smallest machine here in Brazil is VSP 350, which can be quite big for some of the customers. In China, Hitachi has small models of this equipment, but those models are not available in our region. 

Its pricing is a big issue for us. We are resellers, and we face some competition from other vendors. Hitachi doesn't always have a good position in terms of the price. Its user interface is also not as good as some of the other competitors, and it can be improved.

For how long have I used the solution?

I have been working with Hitachi VSP Platform for three or four years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability.

What do I think about the scalability of the solution?

It depends on the series of the machine. When we are sizing a machine for our customers, we should consider how big the machine should be for three to five years. Our clients are medium to large organizations.

How are customer service and technical support?

It used to be very good, but nowadays, it is not so good because Hitachi doesn't provide support for fixes. Another company is now doing fixes for Hitachi.

How was the initial setup?

I don't take care of this area.

What's my experience with pricing, setup cost, and licensing?

It is expensive as compared to other vendors, but its price is good if you are looking for stability, reliability, performance, and security.

Which other solutions did I evaluate?

Our clients evaluate all competitors, such as EMC, Huawei, and Pure Storage. Price is one of the big issues concerning the competition between these brands. Hitachi is the most expensive, followed by Pure Storage and EMC. Huawei is the cheapest.

Hitachi is one of the traditional brands for storage. People had Hitachi at a certain point in time in the past, but they couldn't continue with Hitachi because of the price. Last December, we sold a solution to a customer who didn't buy Hitachi for maybe seven or eight years. We were able to put a good proposal, and they acquired another Hitachi solution.

What other advice do I have?

I would rate Hitachi Virtual Storage Platform F Series an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
IT-chef at a logistics company with 51-200 employees
Real User
Reliable, quickly address issues, and the IOPS and latency are great
Pros and Cons
  • "Hitachi's technical support is perfect."
  • "I would like the fan noise to be automatically adjusted based on the drive's current workload."

What is our primary use case?

Hitachi Virtual Storage Platform is used for our storage area network.

How has it helped my organization?

Hitachi's ability to quickly impact and resolve issues is good. When we had an issue a few months back, we were contacted by Hitachi and they upgraded us free of charge automatically.

Hitachi's roadmap is important because, without it, our organization would not run properly.

We are very satisfied with our decision to purchase Hitachi products. We originally planned to buy Dell products, but they were unable to deliver them due to a chipset shortage. We are fortunate that we chose Hitachi, as their products are incredibly fast and the price was good. We have no regrets about our decision.

Hitachi Virtual Storage Platform's IOPS and latency are great.

Compared to Dell, the Hitachi Virtual Storage Platform is much faster. We can start 50 servers at one time on the host without seeing the dial drop.

It is important to our organization that we have flexible media options such as NVMe with the solution.

Hitachi Virtual Storage Platform's adaptive data reduction technology helps us reduce storage on a ratio of 1:3.

The embedded management for installation simplified the solution's ease of management.

Hitachi Virtual Storage Platform's embedded management is more powerful and efficient than the previous solution. It has been so easy to use that we haven't had to do anything manually in the past year.

What is most valuable?

Reliability, compression, and speed are the most valuable features.

What needs improvement?

Although the speed is good, there is always room for improvement.

I would like the fan noise to be automatically adjusted based on the drive's current workload.

For how long have I used the solution?

I have been using the Hitachi Virtual Storage Platform for 15 months.

What do I think about the stability of the solution?

Hitachi Virtual Storage Platform is stable.

What do I think about the scalability of the solution?

Hitachi Virtual Storage Platform is scalable.

How are customer service and support?

Hitachi's technical support is perfect.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. I completed the deployment myself, which took one week. 

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

I give the price of Hitachi Virtual Storage Platform a nine out of ten.

What other advice do I have?

I give Hitachi Virtual Storage Platform a ten out of ten.

80 percent of our employees in-house are using the solution with additional people around the world.

Hitachi Virtual Storage Platform notifies us if any maintenance is required.

I recommend Hitachi Virtual Storage Platform.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Paolo Brega - PeerSpot reviewer
Business Developer Manager & Marketing Manager at TAI Software Solution
Real User
It is inexpensive, flexible, and absolutely reliable, and their support is excellent
Pros and Cons
  • "It is very flexible, and it is very useful when you want to virtualize different storage from different vendors."
  • "In terms of ransomware, Pure Storage is probably a couple of steps ahead of Hitachi, but Hitachi does not rush in terms of features. They want to be really sure that the hardware works properly without any kind of problem in new environments, and the implementation or improvement does not affect the customer installation. They really want to make sure that customers are not affected in any way."

What is most valuable?

It is very flexible, and it is very useful when you want to virtualize different storage from different vendors.

It is absolutely reliable.

What needs improvement?

In terms of ransomware, Pure Storage is probably a couple of steps ahead of Hitachi, but Hitachi does not rush in terms of features. They want to be really sure that the hardware works properly without any kind of problem in new environments, and the implementation or improvement does not affect the customer installation. They really want to make sure that customers are not affected in any way.

They should support the real Metro Cluster also for the small systems.

For how long have I used the solution?

We started to work with this storage about two years ago. 

What do I think about the stability of the solution?

It is very stable. We have had just one failure on a disk, but due to the protection, we didn't lose any data.

What do I think about the scalability of the solution?

It can scale a lot, much more than our needs.

How are customer service and support?

We have had only one instance when we had the disk failure, and we received some calls from them asking about the instance and applying a new update. They were very good. 

Their support team is absolutely on top of my list due to their knowledge and effectiveness. They can really assist you in any case. If you need any assistance with the configuration, they will be able to assist you. I would rate them a five out of five.

Which solution did I use previously and why did I switch?

We had another Hitachi system. I don't remember the model, but it was hybrid storage.

How was the initial setup?

It is pretty simple. I would rate it a four out of five in terms of ease.

What's my experience with pricing, setup cost, and licensing?

It is cheap. It is not very expensive. If you decide to expand the system, the cost is pretty low as compared to other vendors, such as Dell.

What other advice do I have?

It is a very flexible solution. If we consider the Hitachi brand with other storage brands, it is on the top of the list. We are very satisfied with its stability, reliability, and affordability.

Any organization deciding to put in place a Hitachi storage solution is doing the right thing. It is probably not the best, but it is absolutely the right solution. They will forget all the problems connected to storage. That's because it works very well, and their support is also very good.

I would rate it an eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.