We compared Acronis Cyber Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features, while Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"The ability to clone backups."
"The performance has been fine so far."
"The backup timing and restoring process is great compared to other options."
"It is fast and easy for an image-based backup across all platforms."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The image backup and image restore features have been very beneficial to us."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"Consistency Groups: If you replicate groups of VMs, then during failover, all of the VMs in groups are failed over to the exact same point in time."
"In terms of the most valuable features, having the failover tests where you can see where your actual RTO and RPO would be is really nice, especially for the management level. I really liked the ease of when I need to do a file or folder restore off the cuff. Usually, it takes me less than five minutes to do it, including the mounting of the actual image. That was one thing with Unitrends, it was a similar process but if that backup had aged off of the system, then you had to go to the archive and you find the right disks, load them in, and then actually mount the image."
"Zerto saved us a lot of money compared to the cost of replicating at the LUN level. It also really simplified it and gave us shorter RTOs and RPOs."
"Moving the VPGs from one location to another is a valuable feature. You just click on it and move it and it's done."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"Stable disaster recovery solution with a very simple setup and fast failover."
"I prefer Zerto because it's a little more automated. VMware has more requirements... It's a little more click-and-go versus click-and-monitor..."
"With Zerto, all you have to do is deploy the executable and start setting things up. So, it was very easy."
"The support and documentation must be improved."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup."
"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"This is not a feature-rich solution."
"The pricing could be improved."
"There are a lot of features that it has that we don't use since we are on prem."
"Not all of the knowledge required for implementing Zerto is available in their online documentation for non-partners."
"Increased granularity in how long to keep the journal would be nice."
"The product could benefit from improvements in automation, specifically in the area of failovers."
"It works only for a virtual platform, it does not support bare metal."
"Some of the features need improvement. One would be, as you're creating a Move group or a VPG, as they call it, it should either autosave or have the ability so that you can save it for coming back to later because if the setup times out, you lose all your work. That would be a nice improvement to have."
"We had some issues with replication, especially on Linux, but we have already resolved them."
"We're an NSX-T shop, and if I could get an NSX-T integration where it could manage the networks a little tighter, that would be an improvement."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Acronis Cyber Protect is rated 8.2, while Zerto is rated 9.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Cohesity DataProtect. See our Acronis Cyber Protect vs. Zerto report.
See our list of best Backup and Recovery vendors and best Cloud Backup vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
