We performed a comparison between Alibaba Cloud and Oracle Cloud Infrastructure (OCI) based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"ECS is the most valuable feature of the solution."
"It's easy to use, cheaper than other solutions, and more secure."
"We use the product for storage and as a VPN."
"It is a scalable product. So, scaling up or scaling down is possible."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The installation is easy."
"Oracle is valuable for improving performance and addressing issues between the nodes of clusters for private IPs. It provides a private connection between the client and the security cluster."
"The product gives you independence from hardware onsite, the setup is easy, and there is no need for hardware maintenance."
"We use Oracle Cloud to host the OIC (Oracle Integration Cloud Service) and APEX."
"Oracle does well when it comes to data privacy and security, which are critical."
"Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good."
"We use the solution for EC2. It helps me to create around six servers for free to test out things. It also provides me with an authenticated cloud nameserver. We also use it as a wireguard endpoint."
"The product is easy to use and deploy."
"It has improved my company by cutting my time to market."
"It is not robust."
"Alibaba Cloud's initial setup is somewhat complex."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The flexibility of the solution could be improved."
"There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."
"Portability of the VMware environment into the Oracle Cloud should be made more simple."
"The solution’s support could be improved."
"The setup was not simple."
"The price of the subscription is too high and excludes some potential customers."
"Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
"The product's technical support is an area with shortcomings that need improvement."
"Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer."
More Oracle Cloud Infrastructure (OCI) Pricing and Cost Advice →
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while Oracle Cloud Infrastructure (OCI) is ranked 3rd in Infrastructure as a Service Clouds (IaaS) with 91 reviews. Alibaba Cloud is rated 7.4, while Oracle Cloud Infrastructure (OCI) is rated 7.8. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Google Firebase and DigitalOcean, whereas Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and Google Firebase. See our Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
