We performed a comparison between AppDynamics and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics stands out for its extensive range of features, including the ability to monitor applications of different technologies, release management capabilities, and business insights. ITRS Geneos, on the other hand, is highly customizable and flexible, with real-time data monitoring and reasonable pricing. However, it lacks a mobile app and needs improvement in dashboarding and cloud monitoring. AppDynamics is preferred overall for its comprehensive features.
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"This solution is easy to use and very powerful, it is a complete tool for us."
"The SAP monitoring element is very helpful."
"The features that I like best are the dashboard and Business Journey."
"In AppDynamics, everywhere I go, there's some sort of grouping and aggregation function, or there's some sort of timeline that lets me zero in more quickly on the traces that I need. They go to more pains to aggregate and bubble the important ones to the top. That removes a lot of manual work."
"The most valuable feature is the live reporting on the current health\performance of our application"
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"Custom script toolkits"
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"The QA and test environment need improvement."
"Regarding Search Guard functionality, there is room for improvement."
"There are too many installers available for this solution."
"I would like to see more of a unified platform. They're very, very new on the server side, machine agents. I want them to be more mature in this area."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"It needs to be easier to configure, especially with the JMX plugins."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. AppDynamics is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and ThousandEyes, whereas ITRS Geneos is most compared with Dynatrace, Grafana, Prometheus, Datadog and Splunk Enterprise Security. See our AppDynamics vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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