We performed a comparison between Arcserve UDP and Dell Avamar based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Our customers are happy with the product’s functionality."
"Global deduplication is the best feature of this solution."
"The recovery part of the product is very good."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature is the duplication."
"The most valuable features are the replication to the cloud and the deduplication."
"The product is good for backups."
"The installation process is pretty straightforward."
"The most valuable feature is the integration with Data Domain and your VM stacks."
"Easy to configure and highly reliable for backup."
"It works quickly and is very stable."
"The tool's most valuable features are backup management and speed."
"So far, Avamar covers everything we want. We are replicating to other sites for disaster recovery, so it's working well for us."
"The solution is very user-friendly."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Backups are very slow and time consuming."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Its interface can be improved. I find it unintuitive."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area."
"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."
"The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system."
"The solution, in the future, should offer support for mobile."
"The support is very bad."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Arcserve UDP is rated 7.6, while Dell Avamar is rated 7.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain). See our Arcserve UDP vs. Dell Avamar report.
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