We compared Dell Avamar and Dell PowerProtect Data Manager based on our user's reviews in several parameters.
In summary, both Dell Avamar and Dell PowerProtect Data Manager have been praised for their efficient data backup and recovery capabilities, user-friendly interfaces, and reliable performance. Dell Avamar is known for its strong customer service and support, while Dell PowerProtect Data Manager stands out for its seamless integration with existing systems and robust security measures. However, Dell Avamar could benefit from enhancements in its user interface and performance, while Dell PowerProtect Data Manager users have suggested improvements for a more intuitive interface and better documentation and support resources. Additionally, both products have been recognized for their reasonable pricing, setup cost, and flexible licensing options.
Features: Dell Avamar is praised for its efficient deduplication, excellent backup and recovery, and user-friendly interface. On the other hand, Dell PowerProtect Data Manager offers seamless integration, advanced analytics and reporting, robust security, and excellent customer support.
Pricing and ROI: The setup cost for Dell Avamar is considered competitive and reasonable, while users find it relatively straightforward and hassle-free. On the other hand, Dell PowerProtect Data Manager is positively received for its pricing, setup cost, and licensing. Users describe its setup cost as straightforward and hassle-free, with no complaints about high costs., Dell Avamar enhances data backup and recovery efficiency, improves storage efficiency, and offers scalability. Dell PowerProtect Data Manager streamlines data protection and recovery, optimizes data management efforts, and reduces business downtime.
Room for Improvement: Dell Avamar could benefit from enhancements in user interface and performance. Users need a more intuitive interface, faster backup and restore, better documentation, and technical support. Dell PowerProtect Data Manager needs an intuitive interface, better documentation, increased compatibility, improved performance, and reliability.
Deployment and customer support: The reviews for Dell Avamar mention varying durations for implementation, with some users taking three months for deployment and an additional week for setup. On the other hand, Dell PowerProtect Data Manager reviews also mention the same time durations, suggesting that the terms "deployment" and "setup" may refer to the same period for this product., Customers have expressed satisfaction with the customer service and support provided by both Dell Avamar and Dell PowerProtect Data Manager. However, Dell Avamar's team has been described as helpful, responsive, and efficient, while Dell PowerProtect Data Manager's support is praised for its smooth experience and promptness.
The summary above is based on 27 interviews we conducted recently with Dell Avamar and Dell PowerProtect Data Manager users. To access the review's full transcripts, download our report.
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."
"The fast backup and recovery and the Full Backup features are valuable."
"Dell Avamar has a push upgrade feature that lets you simultaneously push updates to thousands of clients. I also found the self-service part of Dell Avamar helpful."
"The installation of the solution is easy."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"The initial setup is easy."
"Stable and scalable backup and recovery software, with good technical support."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"The solution's initial setup is straightforward."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The solution adequately handles data storage."
"The product's initial setup phase was easy."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"The client caches and deduplication system have a few problems."
"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"Avamar needs a greater emphasis on storage targets. If it's going to keep pace with the times, it needs more ability to leverage cloud storage."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"The performance takes up a lot of resources, unfortunately."
"The solution could improve by having better integration and more flexibility."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"The interface is too complex."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"They should include a feature similar to S3 bucket."
"A lot of improvement is required in Dell's first level of support."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"Management is difficult and it is hard to determine when things aren't working properly."
"As a new product, there are some things that still need to improve a bit as it matures."
More Dell PowerProtect Data Manager Pricing and Cost Advice →
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Dell PowerProtect Data Manager is ranked 25th in Backup and Recovery with 9 reviews. Dell Avamar is rated 7.6, while Dell PowerProtect Data Manager is rated 7.8. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Dell PowerProtect Data Manager writes "A tool that offers good capacity management and product management". Dell Avamar is most compared with Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA), Dell PowerProtect DD (Data Domain) and Veritas NetBackup, whereas Dell PowerProtect Data Manager is most compared with Dell PowerProtect DD (Data Domain), Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Rubrik. See our Dell Avamar vs. Dell PowerProtect Data Manager report.
See our list of best Backup and Recovery vendors and best Deduplication Software vendors.
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