We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is very easy."
"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"There is a good library of templates for a wide range of needs."
"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"The interface is good....I didn't face any issues with the scalability. It was very good."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks."
"The product is easy to use."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"Slack is a very stable product."
"I am impressed with the product's calls and screen share features which are very useful."
"The portal is at its best version now."
"Tasks and team huddles are the most valuable features of Slack."
"We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"The way Atlassian Confluence handles tickets could be improved."
"There could be an option to collaborate with other users while editing the documents."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"Atlassian needs to provide the source editor or a built-in plugin."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"Its capabilities to provide security features could be better for corporations."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"I would like the text in chat to be more customizable."
"I would like the in-meeting content sharing facility to be improved."
"We do experience issues when trying to log in on Slack."
"It would be better if Slack had a 'select all' option to delete all the files."
"Slack does not have videoconferencing capabilities, which would have been nice."
"Notifications are not as good as they could be (especially for mobile)."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zoho Learn, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Zulip. See our Atlassian Confluence vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
