We performed a comparison between Auvik Network Management (ANM) and OmniPeek based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The topology map is good. It shows each device and whether it has a safe connection, how long it has been connected, and its activities. That's really helpful. Knowing the map helps our efficiency."
"The most valuable feature is the notification that alerts us to an offline server, whether the server is rebooting, resetting, or if we have network issues with the internet service provider."
"It also integrates with our ticketing system. We use ConnectWise and having that integration is valuable for billing and for all-around general management. Having one product that can integrate with everything is valuable because we don't have to worry about building out APIs or custom maps to do that for us."
"The most valuable features for me are network monitoring and alerting."
"The appeal lies in the unified dashboard, providing a single view encompassing all aspects of my network."
"I like how Auvik automatically backs up some device configurations. For example, we had a Cisco switch connected. Each time we change the switch, Auvik will automatically back up the configuration so it can be restored when needed."
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"The network mapping, the logical layout, is the part that I love the most, showing what switch is connected to what switch. I couldn't live without it. That is the big selling point for me."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable feature is OmniPeek is user-friendly."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"It's a solid piece of software. It's stable."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would like firmware/software updates for hardware, for at least switches and routers. I already have the feature request in, and it is on their list of things to try and do. Cisco stuff has been notoriously and historically kind of a pain to do, and that is what we use primarily. So, that would be a wonderful thing to get, as it is a device-by-device process. It would be nice to be able to get through that at least in a less fiddly way. It is a pretty manual process now."
"We have some clients that are rather large and the topology display can be a little bit of a mess. For smaller organizations, Auvik is perfect... But for some of our larger clients, the topology view is almost unusable."
"Navigating around the map on more complex networks is pretty painful if you're showing endpoints. I know there are filters to knock it down, but sometimes that's not enough. It handles like 'early-90s Java.'"
"I would like to see improvement in terms of its integration with other applications and systems. I know that they are adding new systems. However, there is still work to be done there, such as integration with MS Teams. That is not working great for us."
"We have a firewall with devices behind it. When that firewall goes offline, we get alerts for it and the 10 devices behind it. There should be a way to set up a dependency so that when the firewall goes down, Auvik bundles it up and sends it at the same time. That would reduce the noise in our email. We don't want to get 11 alerts because one firewall went down. We just want one alert saying that all the devices under the firewall are also offline."
"Price sensitivity is an issue in the country where we use Auvik because of our exchange rate. It would be helpful if they could offer a slightly more affordable price in this region. I'd also like to see Auvik introduce more AI-driven features."
"Auvik could include more customization options and the ability to efficiently manage additional features like printer monitoring."
"There is room for improvement on the development side. As new devices and models come out from different manufacturers, they aren't always supported by Auvik right away. For example, Sophos switches came out within the past year and we only have CLI support right now for those..."
"The solution's automation has room for improvement."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I don't see a clear roadmap in the future for improving this software."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 162 reviews while OmniPeek is ranked 38th in Network Monitoring Software with 6 reviews. Auvik Network Management (ANM) is rated 8.8, while OmniPeek is rated 7.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Domotz, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa and LogicMonitor. See our Auvik Network Management (ANM) vs. OmniPeek report.
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