We performed a comparison between Auvik Network Management (ANM) and Wireshark based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have this live chat feature that's available most of the time, and they respond quickly. The support team can access what you're asking them to look at immediately and typically resolve issues quickly. Most of my problems are addressed during the chat session and don't require a follow-up email or phone call."
"The ability to put in individualized SNMP checks that might not be in the automated playbook is a valuable feature."
"Being able to terminal into the devices without going anywhere else is valuable. All of it can be done within Auvik."
"It is useful for configuration management and automated backup. It is one of my favorite features because it is low-hanging fruit, and it is easy to accomplish, but on a network where we've got infrastructure devices in hundreds, it is an arduous task to keep on top of. Auvik does it all automatically, so that's probably one of my favorites because it is important, and it just does it automatically. I don't even have to think about it."
"Its network discovery capabilities are very impressive. The discovery piece is amazing. I don't know if they have an AI or some type of advanced intelligence inside of their program that helps with the discovery piece. I haven't seen anything that discovers products that well and is able to label them, tag them, and pull as much information about them. I don't know what drives that engine, but I'm just absolutely blown away by it. It is cool."
"The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes."
"If it's purely network monitoring, it's absolutely brilliant. It shows ups and downs, and provides a lot more information than you generally need."
"I like how Auvik automatically backs up some device configurations. For example, we had a Cisco switch connected. Each time we change the switch, Auvik will automatically back up the configuration so it can be restored when needed."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."
"Wireshark's best feature is that it's adaptive, which means it's the go-to tool for network-related developers."
"The most valuable feature of Wireshark is the ability to choose a destination of flow that has not been working as expected."
"The feature to incorporate Voice over IP (VoIP) incidents into network traffic analysis is valuable. Capturing voice or SIP communication allows for examination of interactions between SIP clients and SIP servers. This helps the team investigate or analyze issues related to call center servers and operators."
"The most valuable feature is the traffic gate, which shows which IPs are getting more bandwidth or traffic."
"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."
"It has good basic features."
"The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should."
"Something else I would like to see would be additional vendors for the hardware life cycle. Right now, they mainly focus on Cisco stuff, which is fine, but not every customer we have uses Cisco."
"I would like more customizable alerts."
"While the asset management features are helpful for basic network inventory, increased customization for data presentation would be beneficial."
"I've had some trouble using Auvik's device proxy, which allows technicians to connect to network devices through Auvik's platform."
"I found the search feature somewhat frustrating. For example, let's say I'm searching for an IP address. Even though this thing exists, it doesn't do a good job of showing it to me."
"I would like to see some recommendations in terms of steps that could be taken to assess the alerts. A platform that I have used is Darktrace, which does security testing, and it let us know what was going on, what may have caused it, and what could be done... if Auvik could recommend common ways to go about doing what needs to be done to resolve an alert, that would be helpful."
"It's missing the license checker feature. We are using Salesforce and the license is a really crucial part of the development, and we have to monitor it. Now, I have to write a script and then run it on a random Linux box and get a notification if it's expiring. It's a really specific feature. I'm not sure Auvik will develop it."
"The price shouldn't be an issue for a larger organization, but a smaller organization or an MSP might struggle because the billing is per device. You're paying for your firewalls and devices that appear on the network. If you have a smaller organization with an extensive network, your revenue won't be able to support that cost. That's probably the biggest downside for me."
"Sometimes I need to use tcpdump when I need to check the packets on CLI."
"Wireshark could be improved with a delay option when getting data automatically."
"We would like the product to be developed so that it doesn't rely on internet access for installation. We would like to see all of the components required to be integrated into the installer."
"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."
"DNS could be improved."
"The system could be improved upon by adding a better and more powerful data processing engine."
"Wireshark's UI isn't easy to handle and doesn't have as nice a view as Omnipeek."
"Big trace files (more than 1,000,000 packets) can be slow, but then you can use "TraceWrangler" (also free) to help with slicing and dicing the data."
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Auvik Network Management (ANM) is ranked 3rd in Network Troubleshooting with 162 reviews while Wireshark is ranked 4th in Network Troubleshooting with 61 reviews. Auvik Network Management (ANM) is rated 8.8, while Wireshark is rated 9.0. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Wireshark writes "User-friendly with an easy setup and a nice interface". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Domotz, whereas Wireshark is most compared with Zabbix, Nagios XI, Colasoft Capsa and SolarWinds NPM. See our Auvik Network Management (ANM) vs. Wireshark report.
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