We performed a comparison between Axiad Cloud and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"It's easy to use and straightforward."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"It offers very helpful support. The technical team is very helpful."
"Okta Workforce Identity is easy to use and has a lot of components."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"It is a very stable solution."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"I would like a more modern look to the portal."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"We had some implementation issues."
"It is challenging to obtain a comprehensive backup."
"In some setup cases, there are issues with attributes not going in properly."
"There should be automated aggregation and complete classification processes included in it."
"The solution is very expensive."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"It can have more API integrations."
"Application updates are lacking. Customer support needs to be improved."
Axiad Cloud is ranked 11th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 6 reviews while Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 59 reviews. Axiad Cloud is rated 9.6, while Okta Workforce Identity is rated 8.4. The top reviewer of Axiad Cloud writes "Native solution built into OS, so we don't worry about compatibility issues when Microsoft or the vendor runs an update". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Axiad Cloud is most compared with SailPoint Identity Security Cloud, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0. See our Axiad Cloud vs. Okta Workforce Identity report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best Authentication Systems vendors.
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