We performed a comparison between BigFix and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"The most valuable feature is the analysis, because of the beta structure."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"What I like most is that it is a powerful solution."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware..."
"I like the malware threat control policy and USB blocker. In Symantec Manager, we use multiple available features, so we created firewall policies to prevent any malware attack from the network or device controls."
"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"The IPS function (with no firewall needed to be installed in the SEP client) is quite good."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"The fact that it has centralized management is the most valuable feature."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The solution is not stable."
"Detections could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The only minor concern is occasional interference with desired programs."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I would like to see SDK for Web UI included in the next release."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"I think the CPU dependence should be enhanced."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"The reporting could be improved."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"Multi-domain policy options for exceptions and global blocks."
"The solution should have more integration with other platforms."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. BigFix is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our BigFix vs. Symantec Endpoint Security report.
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