We performed a comparison between Binary Defense MDR and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"It is a scalable solution."
"The product’s most valuable features are integration and endpoint protection."
"The product's most valuable feature is its ability to view environmental activities."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The product’s most valuable feature is ease of use."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The most valuable feature is threat hunting."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The current reporting system could benefit from improvement."
"I would like to see more frequent check-ins with our security status."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I want the ability to push agent updates to specific machines. We can quarantine them, but we can't push them out to a machine that isn't on the network. The updates are automatically pushed to the machines on the network, but employees may not have their laptops on or connected to the network, so sometimes we'd like to force those updates manually."
"We found a couple of bugs in the user interface."
"There is room for improvement in performance and upgrades."
"The reports should be more comprehensive and easier to organize."
"The integration with third-party solutions as an area for slight improvement"
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Its technical support could be better."
"Endpoint protection is very slow."
"The product's pricing could be less expensive."
"Once in a great while, an update fails."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 14 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 22 reviews. Binary Defense MDR is rated 9.2, while Sophos MDR is rated 8.6. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Bitdefender MDR. See our Binary Defense MDR vs. Sophos MDR report.
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