We performed a comparison between Box and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"The interface is very good."
"Simple file sharing and sync for internal and external customers."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"The collaboration of the solution is good."
"The application is very light in terms of uploading and downloading files."
"The solution is scalable."
"Gves us the ability to create an end-to-end [document] transaction."
"The product is robust and can process a lot of documents for enterprise content management."
"We probably would not have seen adoption so strongly without it."
"It is a user-friendly system and easy to manage for anyone with basic knowledge."
"FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure."
"There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can."
"Stability is really good. We fairly recently upgraded a version of it and have not been having any problems. The resources seem to be really good with this version; it is a little easier to troubleshoot issues."
"FileNet is very user-friendly... We have business users using and it is quite friendly for them."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"They could integrate better with other platforms."
"One thing that Box would benefit from is a records management component."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"In future releases, there could be encryption, to have better security."
"The UI should be faster. Sometimes it lags when switching between documents."
"Better integration with other solutions is needed."
"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."
"We would like to have more automation of rollout solutions."
"It may be a little complex to implement and take some effort."
"I know it took them seven months to convert, so the initial setup was, probably to some degree, complex."
"A little better control into the ACLs of FileNet and databases."
Box is ranked 4th in Enterprise Content Management with 39 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Box is rated 8.4, while IBM FileNet is rated 8.2. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Google Workspace, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Newgen OmniDocs. See our Box vs. IBM FileNet report.
See our list of best Enterprise Content Management vendors.
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