We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One reason we selected Camunda or Cloud/DB is that it comes with the support of the BPMN notation, which helps to define processes in a standard manner. Another reason was that Camunda Cloud, as the name says, is designed for a new cloud era."
"The solution is good for data models."
"It is quite easy to build a simple process without any knowledge of programming."
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
"Camunda's most valuable feature is its ability to integrate with different products."
"I like everything about the entire BPM that comes with the BPM suite."
"It is an absolutely stable solution."
"It's probably the best product out there."
"It's scalable."
"The iTerm suite is also crucial for visibility and optimization."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"There are a lot of ready to use orchestration custom packs."
"The solution effectively automates business processes."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"The data visualization is good."
"An improvement would be to support Angular 2 instead of AngularJS, which is quite old."
"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."
"The product must provide more videos and training materials."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"The GUI needs to be improved, with more configuration options."
"Process interfaces between diagrams could be improved."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"We cannot perform GUI automation using the tool."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"I would like a user experience module to be added."
"There can be gaps in integration."
"The deployment requires awareness among the project staff."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
Camunda is ranked 1st in Process Automation with 71 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 13 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and SAP Signavio Process Manager, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BIC Process Execution and Microsoft System Center Orchestrator. See our Camunda vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
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