We performed a comparison between Carbonite Server and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"Easy verification of things is the most valuable feature."
"The solution is a free engine to help work with the container."
"It seems reliable and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It does not slow down your computer or use a lot of resources as it works."
"I find the BMR/image and the recovery pieces are valuable."
"Failover using Zerto is simply a one-button click, and it does everything else in restoring the VMs at a different datacenter (recovery site)."
"Zerto ensures a smooth transition during a disaster when we need to automatically switch from our primary environment to our recovery one."
"The solution's continuous protection is the best on the market. The ability to do the split-write, without any interruption to the production server, and the ability to roll back to any point in time you desire, are two really key features."
"One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."
"Stable disaster recovery solution with a very simple setup and fast failover."
"Using Zerto for the migration was incredibly valuable, enabling us to save tremendous amounts of time."
"Another big attraction is the near zero RPO. A lot of other products have minutes, half-hour, or an hour RPO. We have proof indicating that Zerto is near zero, or a matter of minutes, as far as the RTO is concerned. So again, that's another attractive offering where you can actually fail something over and bring that back up in a target location in a matter of minutes. Meaning very little data loss as far as recovery time. It's fantastic."
"It is pretty easy to use. The interface is intuitive and easy to use. Once you set it up, it just works. So, it is great."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"It would also be nice if you could update without having to download a new installation file for Zerto Virtual Manager. Within the app, it could prompt you to install and perform the installation from within the application. Generally, it's relatively easy to use, but it gets a little complex when customers have special network requirements and need to customize how long they want the save points to be retained. We need to work with the storage team on the backend to see what makes the most sense for the client."
"There are a lot of features that it has that we don't use since we are on prem."
"I wish Zerto had better file restoration capabilities. We have not been able to use that because of the limitations of Zerto's de-duplication technology."
"We would like more mobile options. If we are at a restaurant or out and about in our normal daily lives, we would like to be able to interface via our mobiles."
"They just came out with improvements for ransomware protection last week. I haven't used them yet but, overall, security and preventing ransomware is really a hot topic these days. I would like to see it detect when the ransomware occurs and provide more information on it."
"One issue we've been having with Zerto lately is the ability to go into maintenance mode during vSphere upgrades. It doesn't have the hook into the lifecycle manager of the bump. During vCenter or ESXi upgrades, it causes VCF to fail its pre-checks because the machine doesn't power off and go into maintenance mode. It's been an issue since version 7.5 and it's impacting a basic automation function in vSphere."
"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."
Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Carbonite Server is rated 8.2, while Zerto is rated 9.0. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Carbonite Server is most compared with Veeam Backup & Replication, Oracle Data Guard, Azure Backup, Commvault Cloud and Veeam Backup for Microsoft 365, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Veritas NetBackup. See our Carbonite Server vs. Zerto report.
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