We performed a comparison between Cisco MDR and CrowdStrike Falcon Complete based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).
"The most valuable feature is reviewing tickets and the notes added by technicians."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The case interface is Binary Defense MDR's most valuable feature."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The tool shows network traffic and its anomalies."
"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."
"The exposure management covers vulnerability management in discovery."
"The response service is the most valuable as it frees up our IT staff to focus on other tasks."
"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
"Its ease of use is valuable. Nothing is left to you."
"The initial setup was easy."
"The current reporting system could benefit from improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"We found a couple of bugs in the user interface."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I want the ability to push agent updates to specific machines. We can quarantine them, but we can't push them out to a machine that isn't on the network. The updates are automatically pushed to the machines on the network, but employees may not have their laptops on or connected to the network, so sometimes we'd like to force those updates manually."
"Cisco MDR needs to incorporate machine learning and deep analytics."
"The solution could use an on-demand scan feature."
"Instead of a single dashboard with an overload of information, I favor a more user-friendly approach with an interactive dashboard."
"An MDM, Mobile Device Manager, should be added in the next release."
"We'd like the pricing to be a bit lower in the future."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"The solution should be lighter because it currently uses a lot of computing sources."
"I would like to see them introduce DLP."
"Its reporting feature could be user-friendly."
Cisco MDR is ranked 26th in Managed Detection and Response (MDR) with 1 review while CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 76 reviews. Cisco MDR is rated 8.0, while CrowdStrike Falcon Complete is rated 8.6. The top reviewer of Cisco MDR writes "Shows network traffic and anomalies but needs to integrate deep analytics ". On the other hand, the top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". Cisco MDR is most compared with WithSecure Countercept Managed Detection and Response, Managed XDR and Red Canary, whereas CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
