We performed a comparison between Citrix Virtual Apps and Desktops and Citrix Workspace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: PeerSpot users seem to feel that Citrix Virtual Apps and Desktop is the more complete solution. The solution can work alone as an Application Developer in addition to performing outstandingly in the VDI space. The solution is very flexible, secure, robust, and can be used on any device.
"It has the best remote working features."
"The remote desktop feature allows employees to work from home."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"Stable product with straightforward setup."
"The initial setup is easy."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
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"Ability to connect remotely."
"The most valuable feature of Citrix Workspace is its security."
"It is a stable solution."
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"Troubleshooting Citrix is pretty straightforward."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The price and user interface are great."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"The initial setup is complex."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
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"The ITSM adapters need to be enhanced."
"The product's technical support services need improvement."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"It takes time to load."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 4th in Virtual Desktop Infrastructure (VDI) with 92 reviews while Citrix Workspace is ranked 7th in Virtual Desktop Infrastructure (VDI) with 26 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Citrix Workspace is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Apache Guacamole and Microsoft Remote Desktop Services, whereas Citrix Workspace is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and Parallels Remote Application Server (RAS). See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Citrix Workspace report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.