We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"Ability to connect remotely."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"It is stable, easy to scale, and provides secure remote access."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"Citrix Workspace's standout feature is its flexibility."
"With this product, everyone can have a similar kind of desktop environment."
"The most valuable feature of Citrix Workspace is its security."
"I can access it from anywhere."
"The solution works well as a remote desktop."
"The technical support is good."
"The solution has very smooth connectivity and is very user friendly."
"The product's initial setup phase was easy."
"The product is stable."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The most valuable feature is the remote application access."
"The product's technical support services need improvement."
"Performance could be better if there was a low latency improvement."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"Citrix duplicates multiple processes."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"The product has some bugs, making it an area of concern where improvements are required."
"We face frequent disconnections."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"Remote Desktop Services doesn't scale well."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"It could offer better security for enterprises."
"Microsoft should be more compatible with other operating system."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 7th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.