We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"IntelliSnap and file system backups are valuable features."
"It's very stable."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"The user interface is very easy to navigate."
"The diversity on offer is very, very good. Everything is supported. It's great."
"The solution's stability is excellent."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"The ability to do dedupe in the product is nice to have."
"Data archiving is easier and less time-consuming."
"It helps our customers protect their data, keep it long-term, and feel pretty secure about it, basically sleeping well at night."
"The deduplication and compression features are the most valuable features."
"The ability to migrate between media over a long period of time. My customers are long-time users, and they have benefited from being able to move between tiers. They have been able to do this within the product."
"I have found that the most valuable feature is useful documentation and troubleshooting."
"We apply the new dedupe and compression technology, using maintenance and time to give more time for the backup window and less time for the overhead related to the daily housekeeping."
"It covers all the different operating systems. If you need backup, it can pretty much do everything."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"The pricing of the solution can be improved and made cheaper."
"The functional integration could be better."
"Its technical support could be better."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"The solution's ability to integrate with a cloud solution is one area that needs improvement."
"It would be helpful if the solution included some sort of ransomware protection."
"Perhaps if they could add replication to a second site or third site from the same console, that would be helpful. Currently, we have to connect to another console."
"We would like to see capabilities of long-term archiving and more support for hardware platforms."
"The administration interface should implement more functionalities that exist only in the command line and needs improvement in how some reports are created."
"The GUI has long been a problem for TSM/Spectrum Protect."
"IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."
"The interface could be more user-friendly."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Veritas Backup Exec, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Rubrik, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect. See our Commvault Cloud vs. IBM Spectrum Protect report.
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