ConnectWise RMM vs N-able N-central comparison

ConnectWise RMM
Read 3 ConnectWise RMM reviews
  • 1,192 Views
  • 661 Comparison Views
100% willing to recommend
N-able N-central
Read 5 N-able N-central reviews
  • 1,590 Views
  • 1,276 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ConnectWise RMM and N-able N-central based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed ConnectWise RMM vs. N-able N-central Report (Updated: May 2024).
Buyer's Guide
ConnectWise RMM vs. N-able N-central
May 2024
Download the complete report
Helped 787,061 peers since 2012
 

Categories and Ranking

ConnectWise RMM
Ranking in Remote Monitoring and Management (RMM)
12th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
N-able N-central
Ranking in Remote Monitoring and Management (RMM)
7th
Average Rating
9.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Remote Monitoring and Management (RMM) category, the market share of ConnectWise RMM is 6.8% and it increased by 81.1% compared to the previous year. The market share of N-able N-central is 16.2% and it increased by 59.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

TS
Nov 13, 2020
Easy-to-use interface, simple integration, and good ROI
The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software.
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Brian Hershey - PeerSpot reviewer
Dec 5, 2022
We were able to scale from 1,000 devices to more than 20,000
N-central is an RMM we use to manage networks for clients I like the remote connectivity, reporting suite, and patch management module. The integration with other applications could be better. I have been using N-central for the last 14 years. N-central is a highly stable platform.  I've…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The most valuable feature is the patching solution."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The solution's service is good."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable feature of N-able N-central is the many options it has."
 

Cons

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The solution could improve by offering better overall management and dashboards."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The integration with other applications could be better."
"There is room for improvement in the development of custom monitoring services."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The solution's overall integration should be improved."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
 

Pricing and Cost Advice

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"N-able N-central is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
10%
Educational Organization
6%
Retailer
6%
Computer Software Company
24%
Construction Company
7%
Manufacturing Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about N-able N-central?
The solution's service is good.
See all answers
What needs improvement with N-able N-central?
The solution's overall integration should be improved.
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What is your primary use case for N-able N-central?
We are an MSP, and N-able N-central is the main tool we use.
See all answers
 

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Compared 14% of the time
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Compared 6% of the time
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Product Reports

Buyer's Guide
Remote Monitoring and Management (RMM)
June 2024
ConnectWise RMM reportDownload ConnectWise RMM product report
Buyer's Guide
Remote Monitoring and Management (RMM)
June 2024
N-able N-central reportDownload N-able N-central product report
 

Also Known As

Continuum Command, Continuum RMM
SolarWinds N-central, SolarWinds MSP N-central
 

Learn More

ConnectWise
N-able
 

Overview

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

Conquer network complexity with uncompromising precision. N‑able™ N‑central® is our flagship remote monitoring and management platform that gives you the power to manage, automate, and protect at scale—and do more than you ever thought possible.

  • Available as an on-premises or hosted solution.
  • Scale easily to hundreds or thousands of devices.
  • Powerful automation tools for global or granular management.
  • Simple, efficient visibility and management from a single dashboard.
  • Proactive alerting with self-healing capabilities.
  • Advanced security solutions to protect in layers.
 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Premier Technology Solutions
Buyer's Guide
ConnectWise RMM vs. N-able N-central
May 2024
Free Report: ConnectWise RMM vs. N-able N-central
Find out what your peers are saying about ConnectWise RMM vs. N-able N-central and other solutions. Updated: May 2024.
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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.