We compared CylancePROTECT and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT offers a quick and easy setup process, a user-friendly dashboard, and strong AI-based protection. However, users have raised concerns about its pricing, the user-friendliness of the dashboard, and the lack of control over agent installation. In contrast, VMware Carbon Black Endpoint provides continuous monitoring and threat detection, along with strong integration capabilities and reliable performance. However, there are areas where it can improve, such as enhancing client performance, improving the user interface, and delivering faster response times. Furthermore, CylancePROTECT's technical support is perceived as slow, while VMware Carbon Black Endpoint's support receives mixed reviews.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet is very user-friendly for customers."
"This is stable and scalable."
"I get alerts when scripts are detected in the environment."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Impressive detection capabilities"
"The solution was relatively easy to deploy."
"On the management side, we liked the way it displays things."
"One of the best features of the solution is that it's easy to deploy."
"The initial setup of CylancePROTECT is very easy."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The solution runs in the background, and I do not need to care about it."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"The tool is pretty stable."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"I found it very valuable as a whole. It is good at detecting anything and has kept us very safe. It is also very easy to use."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"The most valuable feature is that it detects and stops malicious executables."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The SIEM could be improved."
"Detections could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The solution’s technical support could be improved."
"The solution should implement AI in the product."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"It's a good solution but some features just need to be updated."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The price for this EPP platform is expensive and could be improved."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"The pricing could be more reasonable."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"Adding an application and a device control feature would be a great help for this solution."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"There is room for improvement in the support and service team."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 62 reviews. CylancePROTECT is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Darktrace. See our CylancePROTECT vs. VMware Carbon Black Endpoint report.
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