We compared Dell Avamar and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Veritas NetBackup is praised for its versatility and integration with third-party applications. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues in specific regions.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"The data reduction feature and the ease of enabling a server in a DR location are the most valuable."
"The product is good for backups."
"The backup is the solution's most valuable feature. It's very reliable."
"The product is very powerful and offers very good performance."
"So far, Avamar covers everything we want. We are replicating to other sites for disaster recovery, so it's working well for us."
"The stability of Dell EMC Avamar is very good."
"Graphically, it's very user interactive. It's got a very nice interface."
"The fast backup and recovery and the Full Backup features are valuable."
"The most valuable features are the ability to create a trust relationship and historical reports."
"Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
"The backup and restore functions are very valuable aspects of the product."
"Great deduplication feature."
"The backup and restoration are 100 percent guaranteed."
"I can rely on this product if I need a restore."
"This is the best solution that I know of."
"The most valuable feature is replication because, using NetBackup replication, we can have disaster recovery of the data we have."
"Avamar needs a greater emphasis on storage targets. If it's going to keep pace with the times, it needs more ability to leverage cloud storage."
"Backup image browse times should be faster."
"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"Avamar cannot back up Nutanix as a virtual solution."
"It's very slow to backup and store information. It has two consoles and an application which are more difficult to use than a solution like Veeam."
"The user interface needs to be improved. It's not as good as it could be."
"The product could offer more integration capabilities."
"GUI needs to be more user-friendly."
"I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years."
"Maybe they could add more cloud solutions."
"I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."
"NetBackup is expensive and should be cheaper. That is why we are moving on to another solution."
"NetBackup is a very old product, and it is based on Linux, which is not user-friendly."
"The cost is expensive."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 111 reviews. Dell Avamar is rated 7.6, while Veritas NetBackup is rated 8.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Rubrik, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Acronis Cyber Protect. See our Dell Avamar vs. Veritas NetBackup report.
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