We performed a comparison between Dell Avamar and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."
"Its stability and deduplication capabilities are most valuable."
"We have seen huge data reduction and data deduplication and compression, which is very cost-effective and cost-reducing for the company."
"We've found the product to be stable."
"It is a very complete product."
"The solution is easy to use and has high performance."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"The initial setup was straightforward."
"Restoring and cloning are easy to do."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."
"The support is very bad."
"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."
"Technical support should be more knowledgeable."
"Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console."
"The interface has room for improvement. It's not ideal right now."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."
"The bare-metal restores could be improved."
"The product lags in terms of availability."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."
"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."
"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"Since the solution's initial setup is complex, it should make training documents available in the public space."
"The DBAs are comparing it to SMO but it doesn't have a lot of the functionalities that SMO has."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Dell Avamar is rated 7.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud and NetApp Cloud Backup. See our Dell Avamar vs. NetApp SnapCenter report.
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